Google Ads & Shopping AI: ST

** Update **
Unfortunately, after posting a 3 star review with my honest feedback on how my first month went I want contacted by there team and told “ Please let me know once the review has been removed, so we can continue moving forward.”

I’ve immediately asked for my account to be cancelled and be issued a full refund.

———-

This is my second month using this app, but so far, the results have been disappointing. In the first month, I got two sales, but both were for free digital downloads—and both turned out to be spam orders with fake email addresses. I’m also questioning the accuracy of the targeting, as 90% of visitors left within a second without browsing my shop. My store is well-optimized and engaging, so I don’t believe the issue is on my end.

That said, I know there’s a learning period, so I’m giving it another month or two to see if things improve. I’m hopeful that the team behind this app is actively optimizing and working toward real results rather than just collecting money—but it’s hard to tell sometimes. I’ll continue to leave updated reviews each month to share my experience.

We had a horrible experience with StoreYa. The company charged us while showing completely misleading and fake results. The actual ad performance was nowhere near what they claimed.

Their platform reported inflated conversions and ROI that simply didn't exist when cross-checked with our real data. The ads they ran brought poor traffic and minimal return, despite what their dashboard showed. When we questioned the discrepancies, we got vague responses and no real support.

This feels like a scam. The service is overpriced, underdelivers, and relies on false metrics to keep you paying. Save your money and avoid this platform at all costs.

StoreYa misrepresented our ad performance with false and inflated results, leading to significant financial losses. Their reports made it appear as though our campaigns were successful, but the actual data proved otherwise. When we raised concerns, they avoided accountability and provided vague responses.

Terrible ROAS 1.1x is very poor and we will be asking Shopya for a full refund of every penny spent or complimentry service until they actually achieve something close to their advertised ROAS BUYERS BEWARE they make claims that are not reflected in their results while claiming it takes 4 - 6 weeks to see results. at 1.1.x after 3 weeks we have to say they are lying! We wonder how many of the 400k cutomers are actually happy and still using them because to us it looks like they can't actually deliver. Storya Proove us wrong!

StoreYa provided false and inflated ad results, causing us to lose a lot of money. Their reporting made it seem like our campaigns were performing well, but in reality, they weren’t. When we questioned them, they gave vague answers and took no responsibility.

If you value transparency and real results, stay away from StoreYa!

Started off really good, got sales, lots of hits. We doubled the monthly payment, wasn't as good. Gave it a full year and it ended up not going dead three weeks before Black Friday, and there was no warning or email on this happening. Didn't find out that this happened until after, and only by checking the numbers ourselves. Emailed them, they told us our ads dried up due to low funds, advised us to double our payment. Gave it another month, literally less than 1% traffic from this time last year. Emailed to cancel, they told us that if we do our other ads (not having to do with them) would suffer. Sounds like extortion/ransom for ads. Definitely a no go.

They have been charging us $1,250/month and bringing on average 3 sales for the past 3 months. They have refused to refund any of our payments and are holding our cancelled subscripiton fee captive so we don't open disputes. Completely bad business practive, false advertisement, fraudulent activity and behavior. We will report them Shopify and have disputed our payments from PayPal. Edit: We never had a year long subscription, all their statements and numbers are complete lies ! Feel free to privately contact me if you want to see our proofs. DO NOT USE THİS APPLİCATİON ! The first month we had a positive ROAS with very low volume, this is how they tricked us into spending more with them ! This is their scamming strategy. They never made any AI Ads, Facebook or Instagram Ads. All they do is copy a Google branding campaign to retarget your existing users without adding any real value. This is how they get a good ROAS on the beggining, then they raise your budget and start charging you with no sales, be very careful with this misleading company !

Blocked me out of my account, charged without permission and refused to provide me account access.
Performance was ok but this is a VERY bad ending and has left a sour taste in my mouth.

Would NOT recommend after such a terrible experience at the end-simply cannot trust them anymore which is an essential when it comes to finances and your site

V bad value, V poor results, V Low quality traffic, keep saying budget exhausted, constant encouragement to upgrade, with no way to go back, overall it STINKS of rip off !

My biggest mistake of 2021. This app won't make you more money, they will just POACH ATTRIBUTION from your other campaigns and make you think theirs are profitable. These guys are REALLY dishonest and won't give a clear answer when asked questions. Here's what happened. I paid for storeya for 2.5 months on the basic plan. During that time I think I got a few sales. 2.5 months in I found out that they were running ads on the NAME of my store, and these accounted for MOST of the sales. Not products or product keywords. My store's name is unique and we rank #1 on google (duh!). But above my #1 google spot, storeya was running ads poaching customers with purchase intent from my other campaigns. Here's what was happening: 1. you run influencer/cpc/whatever campaign
2. customer googles you
3. customer clicks on storeya ad running at top of Google instead of your store which is prob #1
4. they purchase 5. Storeya attributes this purchase to their advertising. I literally had 2 customer tell me this, but the attribution was to storeya. When I discovered this I asked storeya to plz stop running ads for the name of my store. they refused. Got super vague and told me their ads help me to rank better on google. I said "I'm #1 on google for my store's weird name. Why am I paying you for this!?" Save yourself $$$$$$ and AVOID.