Avaliações (142)
Refinar
-
Por classificação
Hello,
We are sharing every single observation with you in detail. After a long period of research, we decided to give the company Google Ads & Shopping AI: ST a chance and worked with them for one month. We have clearly seen and proven that this company is 100% a scam. We documented everything with official evidence: images, videos, and screenshots.
1- This company claims they are running ads on your behalf, but they are not running any ads. (Every Google ad must appear in the Google Ads Transparency Center — this is a standard Google policy). When we pointed this out to them, they said they were running ads but claimed “they don't show up on Google.” That is, of course, a lie. To be 100% sure, we contacted the Google Ads department directly and explained the situation. According to their official response: every ad must appear in the Transparency Center, and currently, no one other than you is running ads related to your website. We officially confirmed that this company is a fraud.
2- They sent us reports every Sunday claiming “you received this many impressions and clicks.” Yes, there were some clicks and traffic — but we tracked the traffic and found it was always coming from the same or similar IP addresses. We verified this one by one using monitoring tools.
3- After each Sunday report, they tried to make it look like customers were visiting the site as a result of their “work.” So every Monday, the same IP addresses added the same products to the cart and went all the way to the checkout page — but then abandoned it. They tried to fake activity in the cart and checkout. And they did this on the same day, every week. Their other goal here was clearly to push us into increasing our budget by creating a false impression of “you're close to getting real orders.”
Now that we’ve publicly exposed all of this, they’ll probably come up with new scam methods or change their system. But we spent one full month tracking, analyzing, and investigating them — and we’ve proven 100% officially that they are a scam.
If you have any doubts, our review should make everything clear.
Don’t fall for fake reviews and don’t waste your money on this company.
We wish everyone strong and honest sales.
We’re sorry to hear about your concerns. To resolve them, we have provided you with solid evidence from 3rd party companies showing that our traffic is driven directly from Google Ads.
StoreYa has been a trusted Shopify, Google, and Meta partner for over 14 years, working with thousands of merchants worldwide - as reflected by the reviews here of merchants enjoying our services for many years.
Regarding the Google Ads Transparency Center: it lists the advertiser paying Google directly. Since we manage campaigns through our partner account, the advertiser name shown is StoreYa Feed LTD. Searching for “USA + StoreYa Feed LTD” in the Transparency Center will show over 4,000 active ads in the USA alone.
The traffic and activity reports we shared came directly from your own Google Analytics property, which you can log into to verify. We have no ability to alter that data.
We invited you to add us to your correspondence with Google and to schedule a call so we could review your account together, but have not yet received a response. Our team remains available to assist and is keen to resolve your concerns.
StoreYa provided false and inflated ad results, causing us to lose a lot of money. Their reporting made it seem like our campaigns were performing well, but in reality, they weren’t. When we questioned them, they gave vague answers and took no responsibility.
If you value transparency and real results, stay away from StoreYa!
Terrible ROAS 1.1x is very poor and we will be asking Shopya for a full refund of every penny spent or complimentry service until they actually achieve something close to their advertised ROAS BUYERS BEWARE they make claims that are not reflected in their results while claiming it takes 4 - 6 weeks to see results. at 1.1.x after 3 weeks we have to say they are lying! We wonder how many of the 400k cutomers are actually happy and still using them because to us it looks like they can't actually deliver. Storya Proove us wrong!
Started off really good, got sales, lots of hits. We doubled the monthly payment, wasn't as good. Gave it a full year and it ended up not going dead three weeks before Black Friday, and there was no warning or email on this happening. Didn't find out that this happened until after, and only by checking the numbers ourselves. Emailed them, they told us our ads dried up due to low funds, advised us to double our payment. Gave it another month, literally less than 1% traffic from this time last year. Emailed to cancel, they told us that if we do our other ads (not having to do with them) would suffer. Sounds like extortion/ransom for ads. Definitely a no go.
Over the course of a year, we gained a ROAS of 5.2X for your store.
We have alerted you twice before and during the high season that your funds were exhausted (Nov. 16th and 26th).
Our Google Ads account was driving 25% of your store's revenue hence we recommended not to take it off to avoid harming your other efforts.
This was a professional insight - not extortion.
They have been charging us $1,250/month and bringing on average 3 sales for the past 3 months. They have refused to refund any of our payments and are holding our cancelled subscripiton fee captive so we don't open disputes. Completely bad business practive, false advertisement, fraudulent activity and behavior. We will report them Shopify and have disputed our payments from PayPal. Edit: We never had a year long subscription, all their statements and numbers are complete lies ! Feel free to privately contact me if you want to see our proofs. DO NOT USE THİS APPLİCATİON ! The first month we had a positive ROAS with very low volume, this is how they tricked us into spending more with them ! This is their scamming strategy. They never made any AI Ads, Facebook or Instagram Ads. All they do is copy a Google branding campaign to retarget your existing users without adding any real value. This is how they get a good ROAS on the beggining, then they raise your budget and start charging you with no sales, be very careful with this misleading company !
You could have cancelled your account with us at any point and yet you chose to keep renewing it for a whole year and then disputed the last 3 months asking to get funds that were already wired to Google Ads on your behalf and that have gained a positive ROAS for your store.
We are sorry to see you leave, and in order to keep your store's privacy, we will not disclose the real stats gained which are not as stated in your review.
Blocked me out of my account, charged without permission and refused to provide me account access.
Performance was ok but this is a VERY bad ending and has left a sour taste in my mouth.
Would NOT recommend after such a terrible experience at the end-simply cannot trust them anymore which is an essential when it comes to finances and your site
V bad value, V poor results, V Low quality traffic, keep saying budget exhausted, constant encouragement to upgrade, with no way to go back, overall it STINKS of rip off !
We are sorry to hear your feedback.
We believe that you kept on extending your advertising budget with us for 8 months because we drove 33% of your sales.
We encourage you to use our free Benchmark Hero app in order to improve your store's conversion rate.
If you need any further assistance feel free to reach out at support@storeya.com
My biggest mistake of 2021. This app won't make you more money, they will just POACH ATTRIBUTION from your other campaigns and make you think theirs are profitable. These guys are REALLY dishonest and won't give a clear answer when asked questions. Here's what happened. I paid for storeya for 2.5 months on the basic plan. During that time I think I got a few sales. 2.5 months in I found out that they were running ads on the NAME of my store, and these accounted for MOST of the sales. Not products or product keywords. My store's name is unique and we rank #1 on google (duh!). But above my #1 google spot, storeya was running ads poaching customers with purchase intent from my other campaigns. Here's what was happening: 1. you run influencer/cpc/whatever campaign
2. customer googles you
3. customer clicks on storeya ad running at top of Google instead of your store which is prob #1
4. they purchase 5. Storeya attributes this purchase to their advertising. I literally had 2 customer tell me this, but the attribution was to storeya. When I discovered this I asked storeya to plz stop running ads for the name of my store. they refused. Got super vague and told me their ads help me to rank better on google. I said "I'm #1 on google for my store's weird name. Why am I paying you for this!?" Save yourself $$$$$$ and AVOID.
We have spent $12 bidding on your brand name since your competitors were taking 60% of your most targeted traffic and bypassing your natural results by bidding on your brand name using Google Ads. This is a common best practice one that we run on our unique brand name as well for the same reasons.
This app is extremely deceiving. We started using the app in the middle of June and chose the second tier which estimates around 14-20 monthly sales. The first month with the app went great. However, the second month has not shown to be successful at all! So far this month the app has NOT brought any new traffic to our site and no sales and we paid $500 this month, since last month went so well.
Another thing that is so deceiving is the weekly emails this app sends to get you to spend more money and keep using the app. Each week this app sends you an email summarizing "your week" but it actually is showing what you're sales/traffic has been since using the app. This weekly email is extremely deceiving and makes it seem like the app is bringing in sales and traffic but it is not.
Hi Amy,
We are sorry to hear you are frustrated with our app.
The first month was successful and in the 2nd month, we spent only 28% of the budget so far. I'll elaborate a bit more below.
Regarding the number of visitors we've driven, we are in a stage of optimization that we are looking for what works best for you and do not want to waste the marketing budget on traffic that is not the highest of quality. Since your last payment, we have decreased the daily spend and so far from your last payment, we have only spent 28% of your marketing budget. We share the same goal of growing your business. When you generate more sales, we get to keep you happy for a longer period of time. Our business is built upon happy customers who use us for years. For this reason, we are optimizing your campaigns towards sales, even if that results in us driving less traffic for a couple of weeks until we learn what works best.
Reviewing your store's performance we see that it is has a low conversion rate, we recommend on our free site audit offered by our Benchmark Hero app which will pinpoint where there is room for improvement.
In the weekly email, we provide the total sales and traffic since sign up and the updated amount each week with the plus sign (similar to Google's reports).
I'll be happy to further assist. Feel free to contact us at support@storeya.com
signed up and pocked around then uninstalled and they charged me $258 not happy will not recommend