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I signed up for the $1,000/month tier and committed to 3 months to give this app a real shot of success, and I really wanted it to work, because I'm not great at digital marketing. My shop averages 2-4 sales a day, so we can convert, but I was looking to boost sales. After 2 months, we had 4 total sales through StoreYa... not the start I was looking for, but maybe we were finding our footing? The Facebook integration didn't work for me, so I reached out and was told that there was a bug, and they were working on it. I never heard back on that, Facebook integration just wasn't included for me I guess... Suddenly in month 3, my traffic dropped off a cliff. I reached out again, and I was told that my site was the problem (not adding upsells, speed needed a boost, add some more reviews, etc). I explained that none of this should explain why my traffic was falling, despite still converting my own leads 2-4 a day. I was told they would keep an eye on it, and I never heard back from them again. Maybe this could work for a different store. It certainly didn't for mine, and I wasted $3,000 on it... Really disappointed.
Don't waste your money. This app is nothing like the description. I was hesitant to make the purchase, but after seeing all the 5 star reviews, I decided to give it a try and boy was that a mistake. I was charged $120 for a product that REDUCED traffic to my store and INCREASED my bounce rate. So, any traffic I was getting as a result of this app was completely useless. Another thing that I found sketchy is when I allowed the app access to my Google Analytics it showed that I was getting all this traffic, but my Shopify analytics didn't match up with this. When I revoked the apps access to Google Analytics, the traffic shown was in sync with Shopify showing that my traffic actually decreased and my bounce rate was phenomenal. The app description promised great results right away, but once you purchase the app and get to the dashboard, it wants you to pay the full $180 for 2-3 months before you see any changes. I don't know about you but that sounds like a complete rip off and I refuse to waste money on a service that is obviously misleading. Don't be fooled by the 5 star reviews like I was! I'm disputing the charge in PayPal because this service is not as described. I get better traffic from Google and Facebook ads.
Hi Devin,
Thank you for your review.
In the 4 days we were running your campaigns we only had time to drive 19 visitors to your site.
Those visitors were highly targeted and all came from Google Ads.
There is no technical way we could have reduced your traffic.
We would love to see your business grow with us, that's our goal and passion, but unfortunately, you stopped the campaign at a very early stage.
I tried this bullshit for $120, then I didn't know that it's a recurring charge and they took now $180! Fucking disgusting deceiving piece of crap!
1. You were charged according to the plan you signed up for. Recurring payments are meant to keep your account alive at all times which is very important for its performance. We publicly mentioned the recurring payments on 4 different places along the flow.
2. You were refunded immediately upon receiving your request for a refund.
3. We do not appreciate your language.
Don't waste your time this app is garbage! it works for a while then stopped working and no one wants to reply to emails for technical help. Crappy app and even crappier customer service.
Very Disappointing result !! For the 1st month, I pay $1000 for the ads and they gave me "642" visitor and "0" sells. Think twice before giving them your money.
FAKE, expensive for nothing, it looks like one of those spam scheduled traffic pots .It shows you numbers of visitors,but it's just junk traffic without any conversions!
DO NOT BUY THIS APP.
signed up and pocked around then uninstalled and they charged me $258 not happy will not recommend
**Dropped from a 2-star to a 1-star review as Storeya just bumped 4 positive reviews above mine.**
I don't normally write app reviews, but I wanted to provide a detailed review of this app as it is a large investment for many small businesses and there are a couple of things I thought it was important for other stores to be aware of.
I used Storeya's Traffic Booster for 2 months, the first month I was on the basic plan, the second month I upgraded to the standard plan.
Results:
1st Month
Paid $178AUD for basic plan. Storeya drove 152 visitors, resulting in 2 sales.
2nd Month
Paid $730AUD for standard plan. Storeya drove 462 visitors, resulting in 9 sales.
Pros:
- Quick & Easy set-up
- Responsive Email Customer Service
- Reporting Dashboard
Cons:
- Delivered about half the traffic they advertise in their marketing (Storeya advertises that the basic plan will drive 250-500 visitors and standard plan will drive 700-1,400 visitors)
- Lack of transparency around the ads they are running on your behalf as they run the campaigns in their own account.
- High-bounce rate of traffic compared to other sources.
General Comments:
I have my suspicions that some of the claims made by storeya in their marketing activities are misleading. For instance they are currently running a video ad on instagram featuring 'Christine Jones' from Zodiacfanatic.com. Christine claims that she is seeing a return of 6.5X ROAS, then in the review posted from zodiac fanatic below they claim a ROI of 13X. Obviously extremely impressive results, but I was a little sceptical. I looked at zodiac fanatics website, which says it is located in New Jersey, USA. However their facebook pages shows that it is managed by 11 people from Israel, the same country that Storeya operates from. Seems unlikely that these are REAL results IMO.
Final comment:
Buyer Beware. If you are going to use this app start with small amounts, and don't expect the incredible results they advertise.
Thank you for your feedback.
We think it is important to mention that:
1. We have gained the majority of your sales.
2. We have gained a conversion rate that was twice as high as your general store's conversion rate. You are welcome to use our free Benchmark Hero app in order to improve your store's conversion rate.
As for ZodiacFanatic, they have no issue being a USA company and letting an Israeli company (with team members in Germany and USA) managing their ads and social activities. We do the same for merchants from 186 countries.
Their Shopping ROAS was indeed 13X while their total ROAS was 6.5x, so we kept our ads intact accordingly.
Scam
You have never used our app, so we're not sure why you would write such a review.
You are welcome to first try us out and then share your feedback.
My plan was for $120 per month. Got one sale that cost me $120.00
The second month they billed me $180.00
DON'T WAST YOUR MONEY you can do it better your self.
We were happy to resolve this issue to your satisfaction.
We wish you all the best with your business!