評價 (201)

整體評分
4.3
各級評分數量
  • 73% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 18% 的評分為 1 顆星
2021年2月9日

We opted in for the PRO SUBSCRIPTION, which costed $1000!! We were very hesitant because the price was extremely expensive but we thought to give them a try because they did such a great job advertising themselves and believed they were exactly what we were looking for to help increase our online sales and take it to the next level! They promised an estimated monthly visitors of 2,000-4,000. Guess how much we only received?Only 746 visitors!! They promised an estimated monthly sales of 40-60. How much did we receive? Only 10 sales! We were actually making much more sales without their service! And the funny thing is they think this is acceptable and think they've done a great job with their automatic SMART algorithm system! We cancelled our subscription before the month even finished! They would not give me my full refund or even a substantial partial amount and were very happy to let me cancel my subscription! I've had a really bad experience and would not recommend using them at all. Honestly what a waste of money! And also the video ad you guys made with the woman swearing with a temper, it was not funny and highly offensive!

PROPHET AND TOOLS
英國
使用應用程式 27天
StoreYa 已回覆 2021年2月9日

Hi Cemal,

I'm sorry to hear that despite our efforts this is how you summarize your experience with our company.
We support thousands of merchants that are happy with us and we do our best to help them grow online.
As mentioned in our correspondence, your site is new, has no data, and a low conversion rate and for that reason, we took initiative and had our experts providing you with a free site audit to help you improve your store's shopping experience and conversion rate. We have even suggested to paused your campaigns until you execute our recommendations.
We have generated your business 14 sales. If you had the industry average conversion rate, the targeted traffic we drove to your store would have converted per our estimation as publically provided on our plans and pricing table.
In regards to the refund, we have refunded you with your unused funds and informed you about it a few days ago.

Selling online is a long journey, the first few sales are always the hardest.

I wish you all the best,
Emma
StoreYa Team

2020年10月27日

dont use this app, make your paypal permanent limit and now when i try to login in app its says "The service is unavailable.", wow DONT USE THIS APP

Casacases
印尼
使用應用程式 25天
StoreYa 已回覆 2020年10月27日

Our site was down for maintenance for a couple of minutes, I apologize for the inconvenience.
You wrote this review before trying our product. Our support team sent you an email, and we'll be happy to hear back from you.

2019年2月14日

They charged me $335.00 for the app at a 33% discount from your monthly $500.00 rate for a promotion. As a result, they were able to get me: $142.27 in sales on 5 orders. Their average monthly orders during the sale process based on this rate of $500 is: 20-30. I have a very simple website with an easy checkout process. Then they stopped ads in the middle of the month because they stated, "It was too expensive." Not sure how a business can succeed under this model. Very disappointed. Wanted to make sure others were made aware of this. Also, there weren't a ton of abandoned carts or anything -- just 2.

Trumpy Shop USA
美國
使用應用程式 24天
StoreYa 已回覆 2019年3月3日

Hi There,

Thank you for sending your feedback.
According to your Google Analytics all of the sales you've gained were generated by the Traffic Booster.
We have driven almost 800 targeted shoppers to your store with a very high click-through rate of 2.42%, spending the entire budget you paid us ($335).
The issue is with your store's conversion rate which is way lower than the average 2% an eCommerce store would have.

Selling online is a challenging journey, it's our passion to help small business owners like yourself to grow their businesses. If you need any further assistance, feel free to contact us at support@storeya.com we'll be happy to further assist!

2017年6月15日

does not work. claimed that i saw thousands of visitors and earned thousands of dollars. that was not true.

Wright Equipment Birmingham
美國
使用應用程式 24天
2018年9月6日

Like the other 10 1 Star reviews, we got no ROI. $330 paid. Zero sales in a month. Way less traffic than advertised.

NINJA EDC
美國
使用應用程式 23天
2018年5月16日

Delivered approximately 10-15% of the advertised traffic and sales. Team advised that ideally they want to fine tune things over 2-3 months so you'll need to be prepared to invest several months. After they delivered such low numbers in my first month I decided I wasn't going to invest further - I felt they didn't prove the value they advertised, not even close.

Additonally, I saw that they were creating ads that were misinforming customers. One of the ads mentioned everthing in my store was on sale for 10% off, which wasn't true. I am not in the habit of misleading customers. Their other ads really showed that they weren't able to familiarise themselves with the types of products I sell which showed me they probably wouldn't be able to attract the right customers for my store.

Customer service is adequate.

UI needs to be updated and more feature rich.

It really is a 1 star product for me.

Vipc
澳洲
使用應用程式 22天
編輯時間:2023年5月30日

To Reply by StoreYa: As a small business I need the refund but I am not going to remove what truly happened while trying your marketing service. I believe your response was to me ( We will be happy to end it on a positive note, let me know if you wish to remove the review in exchange for a full refund. ) Can't believe Shopify allows apps that do this to their merchants stay in the app store.
Update to response from StoreYA offering a free refund to remove this review i posted: Nice canned response! Its exactly what I was expecting. You are hiding behind your terms and conditions and the fact that you claim it takes 2-3 months for an accurate ROI. I guess that how you have all those positive reviews. You buy off the bad reviews when you fail to help your customers. You wasted half of my money on PPC Search and got nothing in return. If your AI was that good you would have switch all marketing to Google Shopping, the only option that was making orders. We would probably be talking about a different subject today. Your marketing info on your website does not say how the fees are broken down between marketing and management services. These are things the customer would like to know before committing to a lot of money as a small business that was all out marketing funds for a month. Your company had a good reputation as far as I could find on the internet. So I trusted I would be in good hands.

First Review: I studied all about this company and the reviews and it looked so good I gave Traffic Booster (aka Google Shopping, Google Ads AI) a try. If you are thinking about using this service do not go by the reviews. I was so disappointed I canceled. Waste of $300 plus to only get an ROI of x 0.4. I don't have a lot of experience but I think I could do better than that blindfolded. I was hoping to at least not lose money. They claim is takes 3 months to get the best out of it. I would be broke waiting another 2 months and spending over $1000 dollars. Very disappointed in customer service (slow at responding).

Coastal Gifts Inc
美國
使用應用程式 20天
StoreYa 已回覆 2023年5月30日

Within less than a month we managed to generate 35% of your store's total revenue getting a conversion rate that was 50% higher than your store’s average conversion rate.
Had you stayed for a 3-month period as per Google Ads best practice, we would have enough data gathered to get you a good ROAS.

編輯時間:2018年7月11日

Before we installed the Traffic Booster, Facebook ads was the only channel we used to get traffic.

But now with this amazing app we get daily traffic coming from Google.
They advertise our business using search ads, remarketing and shopping ads. We have no real knowledge on how to do it the right way without wasting money..
We're getting x5 ROAS and their support is amazing, I've corresponded a few times with Emma and Brigitta and their response was always fast and friendly.

I already recommended them to a few of my friends and happy to recommend them here as well.
They truly deserve it!

A+++++ experience

Women Belleza
印度
使用應用程式 2天
2017年2月6日

I HIGHLY recommend this app! I've used many like it, but this one has provided the biggest difference in traffic. Its only been a day and I haven't seen any direct conversions linked to the app, but I've definitely seen an increase in traffic. I'm sure the conversions will come in the next few days. Thanks for designing such a great app! Check it out at www.FrostLX.com

Goldmarketmovement
美國
使用應用程式 1天
2022年11月15日

What a terrible experience, I spent $120 and got nothing in return. Communication is almost cut off. I sent an email with no response. Don't use this trash

Best Toys for Kids
美國
使用應用程式 15天
StoreYa 已回覆 2022年11月16日

I see that you signed up two weeks ago and your site is password protected, i.e. you can't generate any revenue if visitors can't visit your site.
In terms of communication, you sent us one ticket and we replied immediately.
You are welcome to reply to the email we sent you.