評價 (201)

整體評分
4.3
各級評分數量
  • 73% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 18% 的評分為 1 顆星
2018年1月21日

1. The traffic that I see from my Storeya dashboard is inaccurate. It did not match the Shopify and Google analytics traffic. I emailed Storeya and they told me they see no issues.

2. When I click on the Storeya app link from within Shopify using a safari browser. I get a warning message saying the connection is not private and that there is a problem with Storeya’s certificate. Storeya tells me they see no issues on their end.

3. My monthly budget in TWO weeks. For the next two weeks I would have no traffic from Storeya. I have new products throughout the month that would benefit from a relatively even distribution of traffic.

4. Storeya’s dashboard is inadequate. I need a lot more feedback in terms of keywords to see what is actually bringing the traffic to my site. I used Google Analytics as best I could but I still do not have the kind of data I would be comfortable with.

Kayarize
美國
使用應用程式 15天
2017年10月5日

Too much money and not enough information given as how they are driving traffic to your store and if even is the RIGHT traffic.

Rehab Gaming Usa
美國
使用應用程式 大約1個月
2018年11月29日

I've been working with Rachel, she's very quick to respond, and always explains everything I need.
It shows that when it comes to Googe ads they know what they are doing!

POLISHED PETS
美國
使用應用程式 1天
編輯時間:2022年3月8日

I started out with this company last month and was skeptical from the beginning. First of all, when it comes to advertising with Google transparency is everything, the problem with companies like this is you don't know how much money goes towards the Google budget. The reports they send are so vague that really show nothing important. When advertising online you need to know how much money is going where, flying blind is a recipe for disaster. The main thing I wanted done was a Google shopping campaign which I paid for on the mid tier plan. After a week I noticed that the shopping campaign was not running so I contacted support, 24 hours later I got an answer, 24 hours is a lifetime when you are advertising online. The answer I received was "can you please send us your merchant account info" A couple of days later they informed me that the account was up and running only to see 80% of my products where not listed because they did not do it right. When I asked about that, the answer I received was oh we need to add it to our Google Merchant Account. Why? It's clear they do not know how to work with Google Shopping Campaigns. Also, the Google Ads they wrote were so poorly done that they would not entice anyone to click. I canceled the service. Now Google had suspended my ads account for breaking the Circumventing systems policy which is the worst suspension you can get from Google. There is little chance I will ever be able to get my account back because of this company that has no idea what they are doing. Lots of 5 star reviews for them can only make me think that the people that use them really don't know what to look at. Buyer beware. They did refund my money in full and kudos to them for doing so, I'm sure it's because they knew they messed up pretty bad. I wanted to update this review based on the vendors reply below, seems they always throw the "we need more time" excuse in all their replies. I was with them for 10 days yes. But they were not able to get the shopping campaign up for over a week. The problem here is not giving them enough time it's that they did not do the job right from the beginning. As for the suspension, my account was suspended because they did something wrong on their end , it has nothing to do with my site. It's a shame how they always seem to point fingers back to the accounts they fail with. As for Google analytics, you cannot see budget spend and CPC in Google Analytics.

RealCoolStickers.com
美國
使用應用程式 12天
StoreYa 已回覆 2022年3月8日

Thank you for sharing your feedback, and I'm sorry to hear about the experience you had with us.
I do believe it's important to add a bit of context and information from our end regarding your review.
You tried our service for only 10 days. Your store is not converting regardless of our traffic and doesn't have history or data to work with, which means we need to collect enough data for optimization, and as mentioned 10 days is not enough time for that.
The traffic we drive to our clients' stores can be easily tracked in their own Google Analytics.

If your account got suspended you need to check that you are following Google's guidelines, your allegations are not related to us or the account you ran with us.

Since we never had a chance with your store in light of the above, we refunded you with your money in full, despite investing it partially on your behalf.
We've been in business for more than 10 years, and the amazing hard-earned 5-stars reviews, come from clients that use us for months/years.
We wish you all the best.

2017年5月21日

Don't pay for this app. Useless. It's not worth a penny.

Simply Nature Bio Goods
美國
使用應用程式 10天
2019年8月23日

Great app idea. It did not bring in the kind of return I expected. $30 in sales does not cover the cost of the tier 1 subscription.

https://www.kinkytoy.store/

Kinky Toy Store
加拿大
使用應用程式 21天
StoreYa 已回覆 2019年8月25日

Hi There,

Thank you for your review.

1. You paid us $120 and according to your store Google Analytics users segment, we have gained 2 sales for you for the total sum of $1,568 (we shared the screenshot via email).
The users segment is the right way to track conversions since, by default, the source/medium report of the Google Analytics is only crediting for the last click, and so in your case for example, a person that we introduced your store to, made the purchase on his second visit through Google organic, but he wouldn't have known the store in the first place without being exposed to it by our ads.

2. Even by the default source/medium report, our conversion rate is higher than your own Google/cpc, excat numbers were shared via email.

If you have further questions, feel free to reply my email at Emma@storeya.com

編輯時間:2019年12月7日

I installed this app about 3 weeks ago after I read both good and not so good reviews, in that time it shows that the app has generated 63 visitors, some days the bounce rate was really good, and other days not so good. The one thing it hasn't done is get a conversion, I was hoping it would so I would have reason to continue. I think the app may be good for some markets, it just doesn't seem to yield anything for ours. Support was good in being responsive to questions. If someone decides to try the app, my only recommendation is don't be upset if it does nothing for you.

National Sleep Store
美國
使用應用程式 21天
StoreYa 已回覆 2019年12月10日

Thank you for your feedback, and the kind words about our support team.
Since you started using the Traffic Booster on Nov. 21st., the bounce rate from our traffic is much lower than your other channels, which shows it is targeted traffic.We are still working on your account. It takes time and data to get a conversion, especially the first conversions.Feel free to contact us if you have any questions, we'll be happy to assist.

編輯時間:2019年6月18日

2 star for easy installation and OK interface]. On May 30th, signed up for the basic package [$120 that claims 250-500 visitors] to test this out and then determine what package we would increase to; as needed. It said to give it up to 90 days to run and gain traction, which we were prepared to do, but after running for about 18 days, it literally paused on its own with the below message requesting more money to continue.

Results: No sales [except one visitor asking for free samples] and today we got the below message after it claims that it drove 160 Visitors driven (last 30 days) and 1.7 Ad avg. position (last 30 days) :
"Your Campaigns Were Paused.
Due to the nature of your target audience (demographic and geographic) required in order to convert a visitor into a paying customer, we had to drive traffic to your website which was more expensive and exhausted your marketing budget. Your campaigns will be reactivated upon your next recurring charge which is set for 30-Jun-2019 or if you'd push forward your next round of payment please contact us."
====
So basically it stopped itself from running and will only run again if we upgrade the plan now to $250 or above. Or until the next billing cycle comes around on June 30th, though it has only delivered 160 targeted traffic [much less than the 250-550 estimation for this plan].

Conclusion: Willing to try this again in the future and upgrade the rating...once we can figure out how this really works. But for now we will remove it; since the app took $120 for 30 days and then decided to pause itself after 18 days, is defeating the purpose of it adjusting/learning and building/ramping up traction and traffic [So it just ate $120 and looking to be fed more at our loss]. Thanks.

SunPlum
美國
使用應用程式 19天
StoreYa 已回覆 2019年6月20日

Thank you for your review.

We have spent on your behalf on Google Ads more than you have paid us, you paid us $120 and we spent $127.
We drove very targeted traffic to your store as reflected from the high CTR (Click Through Rate) we shared with you via email.

Google Search traffic of potential customers seeking your products are the most targeted customers that can be driven, however, your store still needs to convert them into paying customers in terms of its flow, pricing, products, competitions - all factors that we cannot control from our end.
Your store's conversion rate is very low and we highly recommend you to improve it. You are welcome to contact us and we'll create a free site audit for your business.

2018年10月5日

This is by far the best Google ads app on Shopify!
Their AI technology is how the future of advertising will look like in a few years, they developed an amazing technology.
Try it out, it will be the best thing you can do for your business.

Plaisir Quotidien
法國
使用應用程式 大約16小時
2018年9月17日

This is not another app, this is a game changer.
A+++++ for the support they offer and for the AI technology they developed.
I tried other products in the Google AdWords category, but I still needed to manage the campaigns on a weekly basis, with the Traffic Booster it is a set and forget app, they really did everything for my business! Set up, manage and optimize.
Like others wrote, it will work for you only if people search for the type of products you're selling on Google.

DreamAthletic
美國
使用應用程式 大約14小時