Transcy: AI Language Translate

Transcy: AI Language Translate

Anmeldelser (5.885)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
Redigeret 22. juni 2023

The app is great and easy to install. I had some doubts and the support have been incredibly fast and efficient.
My shop is translated now and I am waiting to see the result of my SEO.
I plan to upgrade then as the app is quite cheap for the help it gives me.

vivalatina-shop
Mexico
24 dage bruger appen
OneCommerce.io svarede 27. juni 2023

Hi Nicolas,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

Redigeret 14. april 2021

My experience with this app has been really positive. Besides the fact that this app gets the job done, their customer service team is helpful and very responsive. Recently I had an issue on my website and Andy and Seri got it resolved in less than 24 hours. I can say they are very reliable.

Thameen
Kuwait
24 dage bruger appen
OneCommerce.io svarede 28. marts 2021

Hi Jarrah,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

6. november 2022

John is an amazing help, he guided me through setting up the app, he helped me with choosing the right currency and language.

Central Lighting
USA
24 dage bruger appen
OneCommerce.io svarede 8. november 2022

Hi Samuel,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

Redigeret 9. august 2023

I must express my extreme disappointment with my experience using this app. While the customer service team was prompt in their responses, it became evident that they lacked a clear understanding of the issues at hand. I invested a significant amount of time attempting to resolve the problems, only to find that fixing one issue led to the distortion of another aspect. Despite my efforts to provide detailed screenshots in an attempt to facilitate problem-solving, there consistently seems to be a recurring flaw in the solutions offered.

There are many things to be improved about this app's functionality.

Organic Blank
Spanien
Næsten 2 år bruger appen
OneCommerce.io svarede 24. oktober 2022

Hi Alejandro,

Here's Iris from Transcy and we personally apologize for this inconvenience causing to your experience

1. For unexpected support from our agents, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

2. We have seen that one of our colleagues is following your case via the relevant channel, they gave you clear explanation as well as solutions for your case, please kindly check and let them know if you need further support

Regards,
Iris
Transcy by OneCommerce

15. juni 2023

This app is excellent! The translations are perfect and the support team is great. It's really easy to use. I highly recommend it!

NiceLond
Belgien
24 dage bruger appen
OneCommerce.io svarede 16. juni 2023

Hi Yorben,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

22. juni 2022

Very helpfull and responsive staff. I have the free version but they personally embedded the language bar on my homepage. For free! Incredible service

Alpha Pouch
Belgien
23 dage bruger appen
OneCommerce.io svarede 27. juni 2022

Hi Tom,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

25. august 2022

Very useful app and great support. Very useful app and great support. Very useful app and great support.

KymboStore
Tyrkiet
23 dage bruger appen
29. august 2021

This was a great choice i received great customer service ! I recommend to anyone in need ! Way to go !!!

Hoody Music Clothing Co.
USA
23 dage bruger appen
OneCommerce.io svarede 30. august 2021

Hi Jimmie,

Here's Amanda from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Amanda
Transcy - Translate Language and Convert Currency

20. december 2022

Easy to use and very professional customer service , it was a good decision to switch to this app I found every thing I need.

Memas Dessert
Tyskland
23 dage bruger appen
OneCommerce.io svarede 20. december 2022

Hi Rami,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

16. november 2020

The Transcy team was very helpful. They immediately checked up on me once the app was installed. I'm now able to show the correct currency to my Canadian and American customers also I can still do some of my own translation editing on this app as well. Shout out to Petey!

Tayzign Designs
Canada
Cirka 2 år bruger appen
OneCommerce.io svarede 16. november 2020

Hi there,

Here's Issac from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Issac
Transcy - Translate Language and Convert Currency