Transcy: AI Language Translate

Transcy: AI Language Translate

Anmeldelser (5.885)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
Redigeret 26. juni 2022

Just used to translate a new store; fast support with theme issues and easy quick option, great 10/10

Ghaya
Kuwait
2 måneder bruger appen
OneCommerce.io svarede 29. juni 2022

Hi Nassar,

I'm Frederick. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy - Translate Language and Convert Currency

9. august 2022

Hard to navigate and know exactly what you're doing but eventually it works thanks to customer service.

Line Work Bucket Products
USA
2 måneder bruger appen
Redigeret 24. maj 2021

(Updated Review) This is a basic translation app. It will not allow you to translate 3rd party elements which the development team mentioned that there are limitations although it is not stated on their support page or on the Shopify app page. So if you are looking to do so, I will highly recommend using Weglot instead. Weglot does not have any problem translating 3rd party elements. However, the customer service is pretty good given that they took the initiative to call me to explain and were willing to provide a refund.

EverSince Inc
SAR Hongkong
2 måneder bruger appen
OneCommerce.io svarede 23. maj 2021

Hi there,

I'm Wilson from Transcy - Translate Language and Convert Currency Customer Support Team.

I received your complaint concerning your issue as unable to edit third party element, so I'm sorry that the service did not live up to those goals for you. I will make every effort to address this issue in order to make sure that it does not happen again for you or our other visitors.

Although it can't make up for your poor experience, I would like to offer you a refund as an apology. Thank you for bringing the problem to our attention.

If you have any questions or comments for us, please feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Wilson
Transcy - Translate Language and Convert Currency

16. maj 2023

I think they have the best customer service ever. Quick and professional and the app just works. Thanks!

WoodpeckerWatches
Spanien
2 dage bruger appen
OneCommerce.io svarede 17. maj 2023

Hi Bregje,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2. juni 2022

So far it has been a smooth process from install to a rep helping me get every done. I didn't have to lift a finger to do anything else. Nancy was a big help. Thanks again!

Scentfully
USA
2 måneder bruger appen
OneCommerce.io svarede 8. juni 2022

Hi Elan,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

3. december 2022

Estou a começar a utilizar a app e estou muito satisfeito, a Tee do suporte tem sido uma ótima ajuda.

Cookie Pet Shop
Portugal
2 dage bruger appen
OneCommerce.io svarede 5. december 2022

Hi Roberto,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

4. maj 2022

Really love this app and the customer service! Fast response and really helpful. So happy to have Trancy in my website. Thank you

LUXNGIFT
Indonesien
2 måneder bruger appen
OneCommerce.io svarede 6. maj 2022

Hi Richard,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

9. juli 2022

So far so good. Installation was not super easy for me but the online support I got was top notch. Highly recommend for international sellers.

Piquant Picks
Tyrkiet
2 måneder bruger appen
OneCommerce.io svarede 18. juli 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

31. august 2022

Support team responding is higly impressive. Staff was clearly and quickly solve the issue I struggled.

LINKFLOW Store
Sydkorea
2 måneder bruger appen
17. oktober 2021

this is the best app ever, they assist you if you wish and they are realy freiendly. realy love the functions of everything. keep it up..

ReditExpress
Italien
2 måneder bruger appen
OneCommerce.io svarede 18. oktober 2021

Hi Gift,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency