Transcy: AI Language Translate

Transcy: AI Language Translate

Anmeldelser (5.914)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
12. august 2020

This app is amazing so far with so many features (auto update language translation, translate any content in front-end and add images for every translated version) to reach our consumer base.
Great customer support and quick response time, and we have seen an increase in international sales too ! a superb experience!

Crafts -Ease
Vietnam
13 dage bruger appen
OneCommerce.io svarede 12. oktober 2020

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

25. oktober 2022

great service from Dante - super helpful and knowledgeable. Able to customize my site to meet my needs in a short period of time.

chillypaste
Canada
13 dage bruger appen
OneCommerce.io svarede 26. oktober 2022

Hi Amanda,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

12. september 2022

Ich habe die App letzte Woche hinzugefügt, und der Mitarbeiter habe mein Problem schnell und geduldig geholfen. Sehr gute App.

Entratek Shop
Tyskland
13 dage bruger appen
3. maj 2022

Very good support. The integration requests were done during same day. It is very recommended. Price and quality match.

Fieldsheer
USA
13 dage bruger appen
OneCommerce.io svarede 5. maj 2022

Hi Eugene,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

12. juli 2022

It's a good app, good support, ...
C'est une bonne application, il y a un bon support réactif, ... 5/5

Minki™ - Mettez vous à l'aise, et profiter de l'Été !
Frankrig
13 dage bruger appen
OneCommerce.io svarede 18. juli 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

20. juni 2022

Charlotte was great helping me with setup. Really great translation app. Recommend it to anyone who wants to translate their store.

Tangled Sweden
Sverige
13 dage bruger appen
OneCommerce.io svarede 22. juni 2022

Hi Nicole,

Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy - Translate Language and Convert Currency

2. september 2021

Getting a few errors and bugs sometimes, but the customer service is awesome and they are very helpful and gets my problems solved.

Nanja Monja
Japan
11 måneder bruger appen
OneCommerce.io svarede 6. september 2021

Hi Hitomi,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for positive review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Redigeret 5. oktober 2022

Great app! Currency and language all in one solution. Love the fact that it changes language based on where the customer is located. Support is always there to help and replies are speedy! Will definitely recommend this app 05/10/2022 - Transcy recently had an update which resulted in some of my currencies showing 3 decimals. I have contacted support and got the following reply " Sorry this cannot be changed" For this reason we're forced to look for a different app. I'm rather disappointed that something as simple as decimals cannot be rectified. This issue provokes my customers and scares them away.  Transcy is a great app, the support team is always quick to answer, but if your business is world wide, best to look for an app that has only 2 decimals for pricing.

Stitchdelight.net
Sydafrika
Cirka et år bruger appen
OneCommerce.io svarede 25. januar 2022

Hi Gidion,

I'm Marcus from Transcy and we're sorry for any inconvenience causing to your experience

In relation to your issue, around 2 months ago, we have updated our app by turning 2 decimals into 3 decimals and we have got some feedback about this, our team has realized this and will add more option with 2 decimals in the next releases, once it's officially released you will be informed accordingly, so we highly appreciate your empathy on this situation

As a temporary solution, you could use Custom rounding function to edit it manually. Kindly go to Currency setting> Edit> scroll down and you will find a place to edit

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy by OneCommerce

22. marts 2023

Great customer service! Much better than the previous translating app we used. Needs some time to understand the navigation within the app but overall very good app.

Natalie's Cosmetics
Tyskland
13 dage bruger appen
OneCommerce.io svarede 24. marts 2023

Hi Tim,

This is Scott from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

13. april 2022

Does exactly what it needs to do and great support!. It's very feature rich and has many customization options. I had problems getting the widget to embed on a custom theme, but Jennifer helped sort it out quickly and with no problems. Great app and support!

microjigdev
USA
13 dage bruger appen
OneCommerce.io svarede 16. april 2022

Hi Andrew,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency