Transcy: AI Language Translate

Transcy: AI Language Translate

Anmeldelser (5.913)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
11. februar 2022

Very simple app! Chat is very fast! Good app ! The translations are very correct and can easily be modified +++++

Comptoir du Luxe
Belgien
9 dage bruger appen
OneCommerce.io svarede 14. februar 2022

Hi Jimmy,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

26. juni 2021

Andy was exceptionally helpful with everything I needed. He went above and beyond to set up everything for me so I could expand into new markets.

Chepaloo™
USA
9 dage bruger appen
OneCommerce.io svarede 28. juni 2021

Hi Joshua,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

12. oktober 2021

Muito bom não sei mais que dizer ainda estou a experimentar. Desde já agradeço pela atenção dispensada e esclarecer as minhas dúvidas.

Crani.I
Portugal
9 dage bruger appen
OneCommerce.io svarede 13. oktober 2021

Hi Maria,

This is Stella from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stella
Transcy - Translate Language and Convert Currency

18. august 2023

Very good and quick customer support. My issues were solved quickly without any problems. Easy to use.

Fyor UAE
De Forenede Arabiske Emirater
8 måneder bruger appen
OneCommerce.io svarede 23. august 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

1. december 2021

I like this software. I won't set it up at first, but you can consult online and the response is very fast, so my experience is very good.

4monster outdoor
Kina
9 dage bruger appen
OneCommerce.io svarede 1. december 2021

Hi Xiaojun,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

28. september 2022

I have just installed this app and all is looking good. I am really impressed with customer support and service.

Organicules
Irland
9 dage bruger appen
OneCommerce.io svarede 3. oktober 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

25. februar 2022

This app was easy to set up. The support is great! Dante was very helpful. I will upgrade if it results in more sales.

As Life Happens
USA
9 dage bruger appen
OneCommerce.io svarede 1. marts 2022

Hi Debra,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Redigeret 26. februar 2021

a couple issues when first setting it up, but super easy to fix. So far seems great! I like just how quickly it translated everything.

Newborn Feathers
Canada
9 dage bruger appen
OneCommerce.io svarede 1. marts 2021

Hi there,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

20. februar 2021

I am using the Transcy app to get better sales with my customers and my representative Lisa has been invaluable assisting my needs with this app. She was fantastic and would recommend your company to anyone. Thank you so very much.

Govan Enterprises
USA
9 dage bruger appen
OneCommerce.io svarede 21. februar 2021

Hi there,

Here's Victoria from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Victoria
Transcy - Translate Language and Convert Currency

26. december 2021

We use transcy to add an additional language to our web shop. As a control freak, there are some pros/cons to keep in mind when using the app. + Nice language switcher, positioning made easy. Works very nicely out of the box & looks good.
+ Transcy UI is intuitive and easy to navigate
+ Machine translations are good
+ Manual adjustments are accessible & possible on all the content in the first paid tier of transcy already to try it out.
+ Biggest plus: The customer service is excellent. Fast, friendly, reliable. - No functionality for fast bulk edit of manual translations. Need to use the UI which is a bit slow and cumbersome. Some csv import/export or integration with export to google sheets would help here a lot.
- The manual edit UI doesn't do a good job to show you what translations you are changing exactly. What part of the page are those extracted snippets from?
- The manual edit UI breaks down when you do many changes without saving. I ended up setting a timer and press safe every ~5minutes to not loose 100+ changes at the end of my edit session.
- No functionality to back-up the translations. Apart from a few weaknesses in the bulk/manual edit functionality. I highly recommend transcy :)

Greyscale.Clothing
Schweiz
8 måneder bruger appen
OneCommerce.io svarede 26. december 2021

Hi Juri,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review as well as valuable feedback.

Rest assured that we will definitely note your point for product team to check further and improve our weakness in the better way in the next releases

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency