Transcy: AI Language Translate
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Useful for easy and simple language translation and currency display.
We set it up in no-time and received quick feedback on our questions from customer service
Hi Metch,
Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency
Flora was great help in setting up the app and explaining how it all works. App is easy if youre looking to add multiple currencies and languages to your site. They do require you to pay more for more languages and currencies. Overall was a good experience.
Hi Jonathan,
Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Stephen
Transcy - Translate Language and Convert Currency
Bo and Lauren was a great help! She answered all my questions and I have to say so far Transcy has been amazing in the customer service department! Thank you once again!
Hi Tatjana,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce
My experience with this application is good, the translations are correct and the visual environment of the application is intuitive and efficient.
My overall rating is correct, good customer support, thank you very much Lisa for your kindness. A cordial greeting,
Hi there,
This is Nolan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Nolan
Transcy - Translate Language and Convert Currency
The Transcy team has very responsive, hands-on support team. However, this did not translate into a working app. Ultimately, it failed to consistently translate the content on the page after hours of me working with their team to try and troubleshoot the reason. They sent me a video saying "see it works" and, in the video itself, it didn't work.
Hi there,
This is Adela from Transcy and we sincerely apologize for the trouble from our app
We have seen that one of our colleagues is following your case, he gave you clear explanation along with the relevant solutions, please kindly check your email and let him know if you need further support.
Regards,
Adela
Transcy by OneCommerce
This app is great and I really enjoy using it. It helped me solve a big problem. Also, their tech support was super patient to help me with various issues.
Hi Gaojie,
This is Jocelyn. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy - Translate Language and Convert Currency
Very quick, proactive and helpful support! The app is quite easy. I can recommend using this app. Thanks guys!
Hi Pål,
This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jonathan
Transcy - Translate Language and Convert Currency
the currency converter work well and pack of functionalities(free!), great user interface, good support, just 1 issue, if you use PureVpn, it display CNY currency for Taiwan(this is a non issue for other converter app), not sure about other VPN, hope they can fix it edit: I dont think my vpn has issue (because it work well for other converter and google able to recognize it as Taiwan) but I decided to use another vpn to save time troubleshooting
Hi Biomechanic,
This is Acacia from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
In relation to your current issue, our colleague is supporting your case, please let them know if you need some more help.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Acacia
Transcy - Translate Language and Convert Currency
It's a really good app. It was really convenient to do everything kindly when I was in need.
Thank you!
Hi there,
Here's Phelan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Phelan
Transcy - Translate Language and Convert Currency
Their Customer service are excellent. They help me solve some technical problems by using the Collaborator function.
Hi KongLok,
I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Marcus
Transcy - Translate Language and Convert Currency