Transcy: Traducción y monedas

Transcy: Traducción y monedas

Reseñas (5.916)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
20 de octubre de 2021

Easy steps to follow I took only a few minutes to translate my entire shop. And customer support is great. Responsive. Thank you Chouxie.

Morvas - Tech-empowered Art
China
Alrededor de 1 mes usando la aplicación
OneCommerce.io respondió 21 de octubre de 2021

Hi 毅冠 苏,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

22 de febrero de 2022

The plugin seems ok - but it is difficult to evaluate with such a pushy and rude customer-support/outsourced service-center/bot which only have one goal and that is to get you to make a 5 star review 2 miuntes after you downloaded the plugin and had zero chance to evaluate the plugin.

Sculpto Printers
Dinamarca
Alrededor de 1 mes usando la aplicación
OneCommerce.io respondió 23 de febrero de 2022

Hi there,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. We sincerely apologize for this inconvenience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.

As I have seen that one of my colleague is following your case by sending some follow up emails, but they still have not got your response yet. Please kindly check it and let them know if you need further support.

Looking forward to hearing from you soon.

Regards,
Patrick
Transcy - Translate Language and Convert Currency

16 de julio de 2021

not bad, the customer service is good. You can translate your website to multiple language, and the currency converter also works well. At last a lot appreciate to Jane, thx a lot

Urvintage-Online
China
Alrededor de 1 mes usando la aplicación
OneCommerce.io respondió 16 de julio de 2021

Hi Ben,

Here's Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Transcy - Translate Language and Convert Currency

20 de octubre de 2021

the best app for translation. All is automated and easy to set up. The support is very kind and helpful, thank you !

shlio-bg.com
Bulgaria
Alrededor de 1 mes usando la aplicación
OneCommerce.io respondió 21 de octubre de 2021

Hi Milen,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

19 de agosto de 2021

Are use this app to help me translate to different countries it’s wonderful I am trying to grow my business looking for more audience and I think this is the perfect way to go so thanks for this lovely service It is very detail and it definitely helps other merchants this is a great app

Sheer8Apparel & Accessories
Estados Unidos
Alrededor de 1 mes usando la aplicación
OneCommerce.io respondió 23 de agosto de 2021

Hi Anita,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

12 de abril de 2023

el equipo de soporte es super servicial y bastante amigable, ademas de ayudan a solucionar los problemas rapido

Zeenela Swinwear
España
1 día usando la aplicación
OneCommerce.io respondió 13 de abril de 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

1 de julio de 2022

I used this app to help me display different languages and it creates more revenue so happy to be helped today its fantastic.

The Smart Beanie
Australia
1 día usando la aplicación
OneCommerce.io respondió 4 de julio de 2022

Hi Darcy,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

1 de septiembre de 2021

Transcy is very easy to solve my problem Easy to use, Jannifer is also willing to help me, thank you. I will recommend TRANSCY to everyone.

Berrycrates™
Estados Unidos
Alrededor de 1 mes usando la aplicación
OneCommerce.io respondió 2 de septiembre de 2021

Hi Adam,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Fecha de modificación: 21 de junio de 2021

I modify my review because a customer service employee invited me to comment when I had not yet tried the application. I needed to make some modifications in the switcher and the customer service was terrible, they tried to help me but they did not have enough knowledge to do it and while they were making changes the language selector looked terrible on my online website... I will have to look for other options

madeinbrazilfit.com
España
Alrededor de 1 mes usando la aplicación
OneCommerce.io respondió 10 de mayo de 2021

Hi Carina,

I'm Vera from Transcy - Translate Language and Convert Currency Customer Support Team. Please accept our sincere apologies for the inconvenience you may have experienced with our app.

For your case, because our agent did not support you in the right way and we have a proper training for them. As I have checked because you uninstalled our app already, so we cannot help you. If possible, you please consider to reinstall our app and give us one more time to support you with the highest priority.

As I have checked and seen that you're having an active chat with my colleague, please let them know if you need further support. Once again hope you sympathize for us.

Looking forward to hearing from you soon.

Best Regards
Vera
Transcy - Translate Language and Convert Currency

24 de agosto de 2023

No le pongo 5 porque no es perfecta, pero sin embargo soporte me ha ayudado muy rápido y hemos solucionado todo, muchas gracias por sus ayudas y por estár ahí siempre pendientes, muchas gracias. Muy muy buen servicio

Epiphany - Unchallenging Revelations
Estados Unidos
Alrededor de 1 mes usando la aplicación
OneCommerce.io respondió 7 de septiembre de 2023

Hi there,

This is Jocelyn from Transcy. Thank you for your review.

We're happy you had a good time with us! Thanks for your trust

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce