Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
24 de agosto de 2023

No le pongo 5 porque no es perfecta, pero sin embargo soporte me ha ayudado muy rápido y hemos solucionado todo, muchas gracias por sus ayudas y por estár ahí siempre pendientes, muchas gracias. Muy muy buen servicio

Epiphany - Unchallenging Revelations
Estados Unidos
Alrededor de 1 mes usando la aplicación
OneCommerce.io respondió 7 de septiembre de 2023

Hi there,

This is Jocelyn from Transcy. Thank you for your review.

We're happy you had a good time with us! Thanks for your trust

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

5 de junio de 2023

Superbe équipe très réactive, très gentilles et qui résout tous mes soucis. Par contre certaines traductions ont dû être retraduites plusieurs fois alors que ça avaient déjà été fait. Sinon dans l'ensemble je suis contente.

Orsoko
Bélgica
5 meses usando la aplicación
OneCommerce.io respondió 7 de junio de 2023

Hi there,

Here's Kelly from Transcy. Thanks for your review and feedback about our app

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

21 de noviembre de 2023

MERCI ELEANOR POUR SA MAITRISE DU SUJET ET SONT PROFESSIONNALISME; BRAVO A TOUTES LEQUIPE SUPERBE APPLIS

ASOXE
Estados Unidos
2 días usando la aplicación
OneCommerce.io respondió 7 de diciembre de 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

28 de abril de 2023

後台客服處理速度快,發現問題克服會直接幫忙處理。
不過有時候,後台的程式loading會卡住,導致要微調一些工具的時候會需要一直重新整理。開啟其他app並不會有這樣的問題,希望可以再更改一下後台loading速度。

Wonderland Underwear
Taiwán
Alrededor de 2 años usando la aplicación
OneCommerce.io respondió 8 de mayo de 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank for your review

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

21 de junio de 2021

The app allows you to translate most of the website's front end elements without a problem. They also offer auto-translation, which is useful. The customer service is responsive and helpful. Translation quality is good (English to French).

Technoaccord
Canadá
Más de 2 años usando la aplicación
OneCommerce.io respondió 22 de junio de 2021

Hi Niculae,

Here's Felicity from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Felicity
Transcy - Translate Language and Convert Currency

Fecha de modificación: 7 de marzo de 2024

App non male. Le traduzioni son comunque da controllare perche a volte son sbagliate, ma sono una buona base di partenza. Abbastanza veloce ed intuitivo. Assistenza mi ha aiutato velocemente quando ho avuto bisogno.
Molte funzionalità sono a pagamento extra, o ti chiedono di aderire a piano piu costoso. Alla lunga forse un po caro. Bo e Cris dell'assistenza sono stati gentili e efficienti!

Gassa d'Amante Milano
Italia
Más de 2 años usando la aplicación
OneCommerce.io respondió 6 de mayo de 2022

Hi Marco,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

20 de abril de 2021

Ease of use for translation. Customer support was really helpful when we had an issue with our language switcher. Would recommend!

Tribus Grips
Canadá
Más de 2 años usando la aplicación
OneCommerce.io respondió 22 de abril de 2021

Hi there,

This is Sophie from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Sophie
Transcy - Translate Language and Convert Currency

17 de agosto de 2022

Transcy is a very good Tool. It would be great if we would be able to translate the text or the customs pages. Right now i only can translate the landing page and the title of customs pages.

De Leeuw Guitars
Francia
Más de 2 años usando la aplicación
13 de marzo de 2021

Very helpful!
Love the fact that you can have a small plan for free (having 2 languages is very important for me, but I don't have the budget of a big enterprise). The only thing is that the system is a little slow (it doesn't seem to slow down my shop - it's actually slow when I need to translate my stuff...). But otherwise, the support staff is super efficent and quite sweet.

juliechantal
Canadá
Más de 2 años usando la aplicación
OneCommerce.io respondió 15 de marzo de 2021

Hi there,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. Regarding to your concern, our Dev team is checking on and improving it to increase the loading page when you switch into other languages.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

26 de junio de 2021

I used the App to help me to translate my online store and it is easy to install and works very well. I would like if the free pack had at least 2 language available to use.

GeoRaElegancy
Reino Unido
Alrededor de 2 años usando la aplicación
OneCommerce.io respondió 28 de junio de 2021

Hi Sunira,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We got your feedback about free plan with 2 target languages instead of one. However, for free plan, we are offering not only basic features for language translate and currency converter but also all premium functions for testing within 7 trial days. We hope you have a good experience with our Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency