Avis (5 704)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
27 juillet 2023

Great app! Great support! The application covers our needs by 1000%, and lightning-fast support resolves all issues very quickly.

Tatiana Tretyak Brand
Émirats arabes unis
7 mois d’utilisation de l’application
OneCommerce.io a répondu 1 août 2023

Hi Tatiana,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

10 avril 2023

Great app. Customer support is perfect. Have been struggling with the button but they solved it all.

NJ Accessory/Buy Direct & Save
États-Unis
8 mois d’utilisation de l’application
OneCommerce.io a répondu 12 avril 2023

Hi BIBI,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

17 décembre 2021

wow~great service team to help resolve theme incompatibilities and respond in a very timely manner! I decided to keep using the app!

FlexPedic Sleep
Chine
8 mois d’utilisation de l’application
OneCommerce.io a répondu 17 décembre 2021

Hi Tom,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

8 novembre 2022

I loved to communicate with Lee for Support Team, he was very nice, polite and provided great help with installing app for my store! :D I also enjoy using Transcy, works great and looks really good in store! :)

HOUSE OF SPIRIT
Portugal
8 mois d’utilisation de l’application
OneCommerce.io a répondu 8 novembre 2022

Hi Dimitriou,

Here's Kelly from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

21 janvier 2022

Great support team ! Quick, attentive and patient.
I have asked for help multiple times and they have always managed to meet my requirements.

Whiskerit
Portugal
8 mois d’utilisation de l’application
OneCommerce.io a répondu 24 janvier 2022

Hi there,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

5 août 2023

Great support from Lewis and his colleagues . They embedded the lingual switcher in on another place that was more confienant for me. The support team reacts ferry fast and that is one of the most important things for me.

Saliseal
Pays-Bas
7 mois d’utilisation de l’application
OneCommerce.io a répondu 7 août 2023

Hi Peter,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

7 novembre 2022

I used this app to grow my business in international markets, and it has made access to an international store possible for my business with a small team. Costumer support was also very helpful in getting the app setup and fixing bugs encountered on integration.

Howlerz™
États-Unis
8 mois d’utilisation de l’application
OneCommerce.io a répondu 8 novembre 2022

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

27 avril 2021

I use it to automatically change the stores currency (with manual option still available as well). This worked great and was very helpful since most of my customers are from US which isn't where I'm. Their live chat was also very helpful in setting it all up. Great app for sure.

Nyola
Canada
8 mois d’utilisation de l’application
OneCommerce.io a répondu 28 avril 2021

Hi Tianna,

This is Madison from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Madison
Transcy - Translate Language and Convert Currency

15 juillet 2022

Super l'application à très bien répondue à mes attentes et m'a aidé à traduire mon site en quelques clics. Le service client est très réactifs

Organink
France
8 mois d’utilisation de l’application
OneCommerce.io a répondu 18 juillet 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Modifié le 4 janvier 2023

Very good customer service. Transcy was very helpful and quick with onboarding and helping me out in the start. Very nice people.

The World Game
Slovénie
8 mois d’utilisation de l’application
OneCommerce.io a répondu 24 mai 2022

Hi Doni,

Here's Marcus. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency