Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (5 960)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
25 novembre 2024

I am very glad that the expert LEE is considerate and not only answered our questions, but also gave us good suggestions to optimize our website. Thank you for his professionalism。

Ordro
R.A.S. chinoise de Hong Kong
Plus de 2 ans d’utilisation de l’application
OneCommerce.io a répondu 28 novembre 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not ...

11 février 2025

Thank you Andrew for your help and support today. I really appreciate your patience and efforts to solve my problem. Your professionalism and responsiveness make all the difference! Great application, great job!

Pazlo
France
14 jours d’utilisation de l’application
24 janvier 2025

Amazing translation app! Using it daily for our e-commerce and it saves us tons of time. Support team is excellent - they respond quickly and always find solutions to any issues. Particularly impressed with how well it handles third party applications. Good job!

SwedishBalance
Suède
3 jours d’utilisation de l’application
OneCommerce.io a répondu 16 février 2025

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for ...

25 novembre 2024

Serenaa did a great job guiding me through the setup. Quick communication with just a few words exchanged I was able to translate my whole store. You are missing on this one guys, if you are not using it!

Klary Fashion
Allemagne
Environ un mois d’utilisation de l’application
OneCommerce.io a répondu 28 novembre 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

14 novembre 2024

I have installed the app today and started extensively testing - had to contact support as we have a lot of custom code and also I did not read the knowledge base. Alene from support support was absolutley amazing and walked me through all the steps and helped me fix all issues. I will update the review once we finish translating the entire website.

VERDENA
Roumanie
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 21 novembre 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for ...

23 décembre 2024

Bugs, bugs, bugs 2-3 bugs per week, they have very fast customer service actually but i need to keep an eye on this app every day so that it doesnt destroy our company, there was a bug where it was duplicating the price digits from 98 to 9998 and made zero sales on that day trying to figure out what was going on... turns out that Transcy had ANOTHER one bug...

Curaid
Chypre
2 mois d’utilisation de l’application
OneCommerce.io a répondu 25 décembre 2024

Hi there,

This is Brian and we're deeply sorry for any inconvenience causing to your experience.

- For the duplicating price digits, please be advised that this issue is ...

17 décembre 2024

Polaris did help me with figure out this app and it is an amazing app. I really reccomended if you want to sell online with one store to all world! Thank you for her to help me to set up this app to my store!

REBRIGHT
États-Unis
17 jours d’utilisation de l’application
OneCommerce.io a répondu 27 décembre 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for ...

9 janvier 2025

seriously, the app is really hard to use, I want the currency show only two decimals but I cannot, only can edit one by one manually which takes forever, I asked customer service they said they cannot help either. Now the default USD currency suddenly showing 3 decimals and I cannot edit either.The translation is also very bad

kior
Singapour
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 13 janvier 2025

Hi Yi,

This is Brian and we personally apologize for any inconvenience causing to your experience

- For AI translation, it's a known issue that we are using an AI Translation ...

14 février 2025

I’ve received support a few times, but the assistance Polaris provided while setting up Transcy on our website truly stood out. She guided us through the entire process step-by-step, explaining everything clearly and making sure we understood each part. Her professionalism, patience, and attention to detail were exceptional. It was a fantastic experience, and I truly appreciate her dedication and ...

The Exam Pros
États-Unis
Environ 20 heures d’utilisation de l’application
OneCommerce.io a répondu 16 février 2025

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

20 février 2025

What great support! I had an issue with currency conversion and reached out to Trancy. They fixed it in less than 24 hours, even though the problem was related to the theme and not Trancy.

TrapSaver™ - Forebygging av Utstyrstap
Norvège
5 jours d’utilisation de l’application