Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (5 960)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 24 mai 2021

(Updated Review) This is a basic translation app. It will not allow you to translate 3rd party elements which the development team mentioned that there are limitations although it is not stated on their support page or on the Shopify app page. So if you are looking to do so, I will highly recommend using Weglot instead. Weglot does not have any problem translating 3rd party elements. However, the ...

EverSince Inc
R.A.S. chinoise de Hong Kong
2 mois d’utilisation de l’application
OneCommerce.io a répondu 23 mai 2021

Hi there,

I'm Wilson from Transcy - Translate Language and Convert Currency Customer Support Team.

I received your complaint concerning your issue as unable to edit third ...

Modifié le 7 décembre 2021

Would have chosen another app if I could rewind - im using dawn 2.0 & it's just not working as it should.. Support is very responsive and helpful - but it seems like from my end - A lot of small issues / bugs.. Just doesn't work properly tons of places where I suddenly need to update my translations again, html tags included in text all of a sudden. Reverting to old translations without any cause ...

jacoblundart.com
Danemark
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 7 décembre 2021

Hi Jacob,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for the inconvenience causing to your store.

...

22 février 2022

The plugin seems ok - but it is difficult to evaluate with such a pushy and rude customer-support/outsourced service-center/bot which only have one goal and that is to get you to make a 5 star review 2 miuntes after you downloaded the plugin and had zero chance to evaluate the plugin.

Sculpto Printers
Danemark
Environ un mois d’utilisation de l’application
OneCommerce.io a répondu 23 février 2022

Hi there,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. We sincerely apologize for this inconvenience.

For unexpected support ...

25 juillet 2021

The idea is good. The service, in fact, is very useful. The word limit is also Ok. But, when it comes to manually edit the languages. It gave me various problems. Copy and Paste of external text can´t be done with formatting, images (Gifs) I tried to upload also could not be uploaded. I had to change the HTML code directly. When changed only the HTML code it did not allow me to save what I had ...

InsaneStick
Espagne
25 jours d’utilisation de l’application
OneCommerce.io a répondu 26 juillet 2021

Hi Mario,

Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.

For your issue ...

15 novembre 2022

When you click the switcher it's translating super slow especially when you go from page to page....

Speeday
Bulgarie
21 jours d’utilisation de l’application
OneCommerce.io a répondu 16 novembre 2022

Hi Strahil,

This is Victoria from Transcy and we're deeply sorry for your unexpected experience with our app

In relation to your issue, as usual once you switch to other ...

23 janvier 2021

App provides a good level of content translation. It would be nice if it handeled better the checkout translation, because we didn't get it to work for our shop even with the help of app support.

The Secret Gardens
France
17 jours d’utilisation de l’application
OneCommerce.io a répondu 24 janvier 2021

Hi there,

Here's Jessica from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.

As we have checked ...

15 septembre 2020

There are a few things to watch out for before getting this app.

1. You can't place the switcher wherever you want.

This meant that, even though I'm a fully capable developer, I had to wait 2 days for them to place the switcher on my header since my "automatic" Venue theme installation was broken.

Once completed, it was not well place and the font size was different to my other nav links. It was ...

Ocean Lab Brewing Co.
États-Unis
15 jours d’utilisation de l’application
OneCommerce.io a répondu 16 septembre 2020

Hello Matias,

Here is Seri from FireApps Customer Support Team, and I am so sorry for the inconvenience that have caused to you.

After checking your feedback carefully, ...

Modifié le 25 mai 2023

The Transcy team has very responsive, hands-on support team. However, this did not translate into a working app. Ultimately, it failed to consistently translate the content on the page after hours of me working with their team to try and troubleshoot the reason. They sent me a video saying "see it works" and, in the video itself, it didn't work.

Botanika Life
États-Unis
15 jours d’utilisation de l’application
OneCommerce.io a répondu 23 mai 2023

Hi there,

This is Adela from Transcy and we sincerely apologize for the trouble from our app

We have seen that one of our colleagues is following your case, he gave you clear ...

Modifié le 27 mars 2021

So far so good, it does the job. Support was very helpful and help me to solve my problem. After usage, I could realise that the app is very, like very heavy on the website and slow it down a lot. 600ms download time, really?????

Nataoka bali
Indonésie
11 jours d’utilisation de l’application
OneCommerce.io a répondu 16 mars 2021

Hi there,

Here's Bethany from Transcy - Translate Language and Convert Currency Support Team. Thanks for your feedback about our app.

In relation to your issue as the slow ...

17 août 2020

It works. But the interface is not that intuitive, and you can easily overwrite your first free 100,000 words and then have to spend more to re-translate your store.

Orucase
États-Unis
6 jours d’utilisation de l’application
OneCommerce.io a répondu 18 août 2020

Hi Colonel,

I'm Johnson from FireApps Customer Support Team, and I'm very sorry for the inconvenience has caused to you.

Glad to inform that with the latest update, our app ...