Avis (5 742)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 18 mars 2021

I used it to help me translate my store from English to French. It will help me expand to even more customers.

littlegeniusco
Canada
5 mois d’utilisation de l’application
OneCommerce.io a répondu 19 mars 2021

Hi Alexis,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

5 février 2022

App funktioniert einwandfrei. Der Support ist der beste den ich je irgendwo gesehen habe. Reagieren so schnell wie niemand anderes.
Mir wurde der Switcher sogar kostenfrei ins Theme eingebaut!
Nur leidet die pagespeed leider etwas.

IDENTIM®
Allemagne
5 mois d’utilisation de l’application
OneCommerce.io a répondu 7 février 2022

Hi Cihan,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

9 février 2022

Very good support. Got it set up within the hour and looks good. Would recommend. Hopefully we get more orders from Europe!

Vitali-Chi - Here To Heal
Royaume-Uni
5 mois d’utilisation de l’application
OneCommerce.io a répondu 10 février 2022

Hi Allen,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Modifié le 28 mars 2024

EXCELLENT customer support. They respond very fast on anytime of the day. Highly recommended. Thanks!

Lavinta
Pays-Bas
5 mois d’utilisation de l’application
OneCommerce.io a répondu 26 janvier 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Modifié le 7 juin 2023

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LONDA/w
Japon
5 mois d’utilisation de l’application
OneCommerce.io a répondu 12 mai 2022

Hi there,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

15 octobre 2022

Honestly This People are benefiting to my site... ''Neville a GREAT man has Assisted me a lot i want to thank him for his time i believe he knows what he is doing....

ZIOMAC
Italie
5 mois d’utilisation de l’application
OneCommerce.io a répondu 18 octobre 2022

Hi Uwarobosa,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

12 février 2023

I had trouble finding the location of the announcement text inside of Transcy. Annie was very patient and helped me locate and translate it. As always, I appreciate Transcy's customer service a lot. Thanks!

Mont Pam
États-Unis
5 mois d’utilisation de l’application
OneCommerce.io a répondu 14 février 2023

Hi Jeo,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

4 mai 2022

I was just setting the switcher to my store, having some specific needs for design. My theme didn't support some of Transcy features. So I wrote to the chat and Flora assisted me with my issues. Everything was solved in minutes, Transcy team edited my code and everything works :) Happy me) Thank you so much guys

Lelu Lab
Estonie
5 mois d’utilisation de l’application
OneCommerce.io a répondu 6 mai 2022

Hi Galina,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

14 décembre 2021

The app itself is a translation and localization tool, great to semi-automate your process and let translators proofread. But WOOOW what support, from the moment I downloaded to being finished it took me an hour and all with a customer success person. Really professional

The Living Wall
Espagne
5 mois d’utilisation de l’application
OneCommerce.io a répondu 15 décembre 2021

Hi Maziar,

My name's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

11 décembre 2021

I jus started working on this app and I faced a problem that the switcher wasn't embedded in the theme , I contacted customer service and they fixed everything in no time :) , big recommendation for them. if starting is like this then this is the app I was looking for

Spresso Store
Émirats arabes unis
5 mois d’utilisation de l’application
OneCommerce.io a répondu 13 décembre 2021

Hi Alaaldin,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency