Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
17 mai 2022

This plug-in is easy to use, and the customer service is warm. Although it is the first time for me to contact this plug-in, I can use it quickly. However, there are still some parts that cannot be translated. Please optimize it as soon as possible. Thank you very much.

SVR Hearing Aid Accessories
Chine
10 jours d’utilisation de l’application
OneCommerce.io a répondu 18 mai 2022

Hi there,

This is Neil. Thank you so much for your review about our app.

For your feedback, we really appreciate it and assure that we will improve it in the better way. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

Modifié le 11 décembre 2020

I've started with a bad review of this app because I've got some problem. But I finally solved it and it working great. I recommended this app !

LeashPup
Canada
9 jours d’utilisation de l’application
OneCommerce.io a répondu 14 décembre 2020

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

8 septembre 2021

Great app for traslation. Simple and useful! The greatest thing is that you have support 24/7 for any question and problems!

cophouse
Italie
9 jours d’utilisation de l’application
OneCommerce.io a répondu 8 septembre 2021

Hi Raffaele,

Here's Farley from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Farley
Transcy - Translate Language and Convert Currency

26 avril 2023

Buena traduccion, cumple con una ritmo de traduccion a buena velocidad y permite agregar divisas de una gran cantidad de paises

Aldayah
Panama
8 jours d’utilisation de l’application
OneCommerce.io a répondu 28 avril 2023

Hi Rene,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

24 février 2022

DO KNOW YET JUST STARTED RIGHT NOW WITH THE APP BUT WILL LET YOU GUYS KNOW IF IT'S A GOOD APP TO USE FOR YOUR BUSINESS.

RedzCreations
États-Unis
7 jours d’utilisation de l’application
OneCommerce.io a répondu 25 février 2022

Hi Keith,

This is Stephen. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

28 mai 2021

Great app and great and fast support. inapp speed could be improved it is pretty slow when translating.

Byacre testshop
Danemark
7 jours d’utilisation de l’application
OneCommerce.io a répondu 1 juin 2021

Hi Jens,

Here's Darius from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Regarding to your concern as pretty slow when translating, in the general, the translation speed is depended on some elements such as how many pages as well as languages you are translating, the more pages you translate, the slow speed of translating your pages should be

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Darius
Transcy - Translate Language and Convert Currency

Modifié le 20 octobre 2021

interface looks pretty good. was unable to pick the language i wanted to translate to(ok now). there are many options for me to use, seems like it is well liked by other store owners.

Boss Baby Blvd
États-Unis
5 jours d’utilisation de l’application
OneCommerce.io a répondu 21 octobre 2021

Hi Mark,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

1 février 2022

Very simple, will translate everything from A to Z. Simple to use. Great and fast support. No visual editor though. However, I'm on a paying plan and I Would like to convert pictures without having to take the big plan... I only have a few pictures to be replaced/translated and +30$USD/month seems a bit exaggerated for 3 header pictures when you don't actually need more than 1 language and don't really need the other perks of the package. I would rather create a bilingual visual instead even if it's obviously visually less attractive. The solution could be to offer a limited number of pictures conversion in lower plans for those with basic needs and this would be 5 stars app.

Podzies
Canada
5 jours d’utilisation de l’application
OneCommerce.io a répondu 4 février 2022

Hi Michael,

I'm Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. For your concern, we will take it into consideration to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Andrew
Transcy - Translate Language and Convert Currency

15 mars 2022

App may seem buggy and complicated at first to set-up but their customer service is excellent! Got my help from Lisa, she solved my issues within an hour.. Much better than troubleshooting the issues myself. :)

SHERS
Singapour
4 jours d’utilisation de l’application
OneCommerce.io a répondu 16 mars 2022

Hi Jeriel,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

18 décembre 2022

GOOD

DreamerStore
Italie
4 jours d’utilisation de l’application
OneCommerce.io a répondu 20 décembre 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce