Avis (5 692)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
11 avril 2024

Amy was great. She was patient with me, replied to my stupid questions and gave me the feeling that she is a great reliable supportive Person

Give her a Salary increase

Mood Flag
Allemagne
Plus d'un an d’utilisation de l’application
OneCommerce.io a répondu 19 avril 2024

Hi David,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

17 mars 2024

This plugin seems quite impressive with its rich features. Although it's a bit pricey, I believe it could be beneficial for generating more orders. I'm still testing it out, such as assessing its impact on website speed. Also, a special thanks to Polaris for their support.

ALLGOAL
R.A.S. chinoise de Hong Kong
2 mois d’utilisation de l’application
OneCommerce.io a répondu 19 mars 2024

Hi Junfan,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

5 mars 2024

Wow, wow, wow, I truly have no words. Cris handled my inquiry, and I'm sorry for the moment I didn't recognize them before, but I'm grateful because when you see how difficult it is with others, you appreciate much more! The whole world needs to learn from them about customer service. Prompt, fast, reliable, true professionals! May God bless you. Thank you!!

TSI
Israël
2 mois d’utilisation de l’application
OneCommerce.io a répondu 12 mars 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

19 avril 2024

Really happy with this app. I did not want to spend money but the "free" apps are so low quality in my opinion. The customer service is great. It's friday night and I was able to find someone who can assist me.

SpaceSaver
États-Unis
3 jours d’utilisation de l’application
OneCommerce.io a répondu 22 avril 2024

Hi Ricardo,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2 mai 2024

The app works very well, and the support team is very competent and ready to help immediately if you have any problems or questions!

Swedora
Suède
3 mois d’utilisation de l’application
OneCommerce.io a répondu 9 mai 2024

Hi Nassim,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

15 avril 2024

Very good support from Eleanor.
Thank you ! You helped me a lot.

My Store
Belgique
4 mois d’utilisation de l’application
OneCommerce.io a répondu 22 avril 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

4 mars 2024

Tech support is great. A bit slow but they always find the answer for us. thank you for your dedication and time in helping us with the issues we have using Trancy.

Arwendayle
États-Unis
Presque 2 ans d’utilisation de l’application
OneCommerce.io a répondu 12 mars 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

20 avril 2024

Thank you very much for your help, and also for helping me resolve the small coding error.

Die Phone Hulle
États-Unis
Environ un mois d’utilisation de l’application
OneCommerce.io a répondu 22 avril 2024

Hi Yongquan,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

16 mai 2024

Just received quick and expert help in solving a problem. Thank you Clara and Cris!

MoodCompanyNL
Pays-Bas
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 20 mai 2024

Hi Edwin,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

Modifié le 20 avril 2024

Had a problem (on my end) getting the app to display the converted currencies. Cris, from support had it fixed for me in 15 minutes. He did not send me instructions on what to do, he just did it. It's people like Cris that makes this app so awesome!

Elliott Berkshire
Canada
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 12 mars 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce