Avis (5 704)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
25 octobre 2022

Perfectly functioning application and assistance from immediate configuration. Installation recommended for merchants who need to translate ecommerce.

Sifoodly
Italie
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 26 octobre 2022

Hi Alessandro,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Modifié le 16 septembre 2021

I like that I have Spanish on my page. Being able to reach the Spanish speaking customers is very important to me. I am hoping to reach more customers.

Chetsgirl
États-Unis
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 16 septembre 2021

Hi Louise,

Here's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

15 mars 2022

The best translation app on the market and super quick customer service. Tailor guided me through the steps and its all good!

Handyfloor
Pays-Bas
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 16 mars 2022

Hi Dani,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

19 mars 2022

The support team is very responsive and responds to issues in a timely manner! They helped me with translating my page!

My Bold Kitchen
États-Unis
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 21 mars 2022

Hi Agustin,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

19 décembre 2021

Great App experience, The Assistant was Super, thanks for your help. I would recommend this app to anyone expanding their site.

Allcitygroups
États-Unis
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 20 décembre 2021

Hi Wale,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

23 août 2022

This app is easy to use and managed to translate my whole website (including third party apps). Customer service was outstanding (I dealt with Mr. Lee): they are quick and great at what they do. Mr. Lee was even able to log into my website and make some changes himself to make it easier for me.

Aleah's Boutique
Canada
Environ 2 mois d’utilisation de l’application
20 octobre 2020

Transcy est vraiment au top et le SAV est parfait vraiment réactif !
repond aux demandes et exécute rapidement !

OctoPush
France
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 20 octobre 2020

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

18 février 2022

WOW. The customer service is like no other. Once you download the app you'll receive a message asking if you need any help. Molly sent me a message and walked me through on how to use the app and helped me fix an issue I was having. Thank you so much Molly and Transcy

Doctora Maria Garcia Lahens
États-Unis
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 21 février 2022

Hi Maria,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

6 janvier 2023

perfect app and perfect design i love the support ! help you in everything and try to to your best on your website ! 5 stars from me ! im from brazil ! :)

Descontfy
Brésil
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 9 janvier 2023

Hi Pierre,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

20 juillet 2022

It's a very interesting and professional app. I'm glad finally chose it, it solves the language and currency conversion problem perfectly, the customer service is very professional, warm, kind and supper good.

WOWART
Chine
Environ 2 mois d’utilisation de l’application