Avis (5 710)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
20 septembre 2022

They have amazing customer support that was able to assist me through out the journey to translate website to different languages. App itself is user friendly and easy to implement.

Timepiece360
Émirats arabes unis
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 22 septembre 2022

Hi there,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

23 mars 2023

Great app. It covers everything feature you might need when operation at a location where a multi-language country like the SEA market.

recklesstripwearmy
Malaisie
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 28 mars 2023

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

26 janvier 2022

Great app. Works and does exactly as it says. Yes customers also checkout using their currency which most of these converter apps don't do which is great. Highly recommend

Elite Cros
Royaume-Uni
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 27 janvier 2022

Hi Atif,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

10 septembre 2022

Excellent app, and the customer service is what I loved the most, they talk to you first asking if you need help and then they spend 2-3 hours talking to you until you have it all sorted out.

Soulmate Jewelry
Espagne
Environ 2 mois d’utilisation de l’application
Modifié le 7 décembre 2022

L'une de mes meilleures expériences client,
J'ai été surpris par la disponibilité de toute l'équipe .

Keindoo
Royaume-Uni
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 8 décembre 2022

Hi Marzouk,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

27 septembre 2021

I just got the app and customer service has been very supportive and helpful, it's everything in one to have an international reach.

EZZYDRIP
États-Unis
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 29 septembre 2021

Hi Elsa,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

17 novembre 2021

Handy tool and a great reactive customer service thank you for your help and solving problems rapidly.

Académie Royale
France
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 17 novembre 2021

Hi Thomas,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

6 août 2022

Jag laddade ner appen för att översätta min butik och jag tycker det fungerar utmärkt, hade lite problem men fick supersnabb hjälp av kundservice som är grymma!

Penny's Shop
Suède
Environ 2 mois d’utilisation de l’application
18 juillet 2022

great product easy to use, install and great support team...so far so good - look forward to adding more capabilities later.

HydroFLOW Canada
Canada
Environ 2 mois d’utilisation de l’application
16 juin 2022

Application pas forcément hyper compatible avec Gempages, mais le service client est parfait. Ils font tous pour vous aider, jusqu’à prendre la main sur le code de votre page pour régler vos problèmes. Merci en particulier à Pauline qui m'a accompagné tout le long de l'installation.

RoiRomeos
France
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 18 juin 2022

Hi Roi,

Here's Scott. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency