Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (5 913)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
30 novembre 2023

Great customer service(I asked Ratih to help me). The app menu is also very easy to use.

LONDA
Japon
2 mois d’utilisation de l’application
OneCommerce.io a répondu 5 décembre 2023

Hi there,

Here's Jolie from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

4 mai 2024

Polaris did a great with support and halped me fix all issues.

HELP DOGS FOREVER
Roumanie
5 jours d’utilisation de l’application
OneCommerce.io a répondu 9 mai 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

1 mars 2024

great fast service

Kits Paradise
Canada
Presque 2 ans d’utilisation de l’application
OneCommerce.io a répondu 5 mars 2024

Hi Martin,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

23 avril 2024

Their customer service is superb. The team is super helpful and any questions we had when implementing and styling the app they helped us with. Could highly recommend!

Rivage
Suède
Environ 13 heures d’utilisation de l’application
OneCommerce.io a répondu 4 mai 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

29 janvier 2024

Great app and great customer support!

Clara, Harwin and Nim were a great help whilst setting up the App.

Highly responsive and competent!

Roll and Pole
Allemagne
2 mois d’utilisation de l’application
OneCommerce.io a répondu 6 février 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

23 novembre 2023

Lee went out of his way to make sure he helped me thoroughly. Really good support! Thank you so much.

CHROMAFLIP™
Danemark
6 jours d’utilisation de l’application
OneCommerce.io a répondu 28 novembre 2023

Hi Tadeo,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

14 mai 2024

Super service à la clientèle, rapide et très aimable!

Ma Caféine
Canada
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 20 mai 2024

Hi Laurence,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

1 avril 2024

superb app and even better support

Rejuvene
États-Unis
2 mois d’utilisation de l’application
OneCommerce.io a répondu 5 avril 2024

Hi Vishal,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2 avril 2024

Joyce very helpful helping me solve issues with Transcy as well as my website

Terrific Tattoo Supplies
Royaume-Uni
15 jours d’utilisation de l’application
OneCommerce.io a répondu 5 avril 2024

Hi Eriks,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

7 décembre 2023

Just use another app
This app is too difficult to set up

There is the hassle of having to partially translate the product, and the app also does not work.

worldbestsellerproducts
États-Unis
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 10 décembre 2023

Hi Keunyoung ,

This is Brian from Transcy and we're truly sorry for any inconvenience causing to your experience

In relation to your concerns as following:

- Partially translated: it means section/page has been translated before, but there are some parts/elements in that section/page still have not been translated completely, or default content is already updated/changed recently so they need to be re-translated to update the new translation

- For the other issues, we have seen that one of our colleagues is following your case, he gave you clear explanation as well as the relevant solutions for your case, please kindly check your email and let him know if you need further support

Hope to hear from you soon

Regards,
Brian
Transcy by OneCommerce