Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (5 960)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 24 décembre 2021

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NAIPO.de
Allemagne
12 jours d’utilisation de l’application
OneCommerce.io a répondu 15 décembre 2021

Hi David,

Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. We sincerely apologize for this inconvenience causing to your store.

We have ...

Modifié le 13 septembre 2021

Still testing the app hopefully it works well I have to give a review to test it because it won't show the dashbord

SmartHarnais™
Royaume-Uni
11 jours d’utilisation de l’application
OneCommerce.io a répondu 14 septembre 2021

Hi there,

This is Alex from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

We've seen that you left us with 3 ...

3 juin 2023

Support war gut bis sehr gut, Qualität der KI Übersetzung allerdings mangelhaft. In unserem Fall ist viel nachzubearbeiten, sonst steht im Englischen schon nonsense da. Da wir nur englisch können, verzichten wir lieber auf weitere Sprachen die uns das System anbietet.

Ca. 5-10% der übersetzten Wörter und Begriffe sind falsch übersetzt. Da muss die KI noch ein paar Stunden (Wochen, Jahre?) auf ...

Natural-Art-Minerals.de
Allemagne
9 jours d’utilisation de l’application
OneCommerce.io a répondu 6 juin 2023

Hi there,

I'm Stephen and we sincerely apologize for this inconvenience

- For AI translation, it's a known issue that we are using an AI Translation System including Google, ...

Modifié le 6 mai 2021

It works OK, however it is slow. The customer care department helps a lot and responds really quick.

Creationery Supplies
Pays-Bas
9 jours d’utilisation de l’application
OneCommerce.io a répondu 7 mai 2021

Hi Wendy,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

In relation to your concern, as ...

Modifié le 5 juillet 2022

UPDATE OF MY REVIEW *** The app is doing a great job. It is super easy to work with. My main reason for choosing Transcy are the unlimited words & pageviews! I had some technical issues in the beginnig, that sometimes seem to be bug-related – so I nearly switched to Weglot instead. But the support is outstanding and fast-replying, all problems were solved to my full satisfaction! This is one fact ...

Breuers Weltkarten
Allemagne
8 jours d’utilisation de l’application
OneCommerce.io a répondu 5 juillet 2022

Hi Rebecca,

Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve ...

23 mai 2022

Hi,
I can not find free plan for this app. and I uninstalled this app.
https://www.bilisimsayar.com/

bambursa.qa
Qatar
4 jours d’utilisation de l’application
OneCommerce.io a répondu 24 mai 2022

Hi Yunus,

This is Andrew and we're deeply sorry for your unexpected experience with our app

Regarding to your concern, we're offering 4 plans including Free plan as well. For ...

31 janvier 2022

support is nice and competent. unfortunately with 1000+ products, the app doesn't make sense (checkout not translatable, corrections not possible)

Surfari Surf Shop
Suisse
2 jours d’utilisation de l’application
OneCommerce.io a répondu 1 février 2022

Hi Roman,

Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team and we're so sorry for this inconvenience that might have

With your ...

22 novembre 2022

5 star for good customer service and 3 star for basic setup on a free plan. When I switched the app to Vietnamese, it changed the font of my website to an ugly looking font :( but the English version is still OK. You'll also need to upgrade to a paid plan if you want the language to show as a button instead of a dropdown list.

Colostrum Prime
Australie
Environ 22 heures d’utilisation de l’application
OneCommerce.io a répondu 23 novembre 2022

Hi there,

My name's Carrick from Transcy. We appreciate your feedback and comment about your experience when using Transcy and loving our support.

In relation to your issues ...

14 juillet 2022

Garlic was very helpful when I asked for his help. However the app itself has horrible translations for the free version which i have to remove as it doesnt make sense!

lazycats
Allemagne
Environ 3 heures d’utilisation de l’application
OneCommerce.io a répondu 19 juillet 2022

Hi Franco,

I'm Jolie. Thanks for taking the time to share your feedback with Transcy

However it sounds like you did not have a good time with us. For the translation quality, ...

Modifié le 20 février 2021

The app has a user friendly frontend. Great agents supports. Unfortunately the app does not let you chose what pages do you want to translate when you are in the onboarding process.

Lookamo
États-Unis
Environ 2 heures d’utilisation de l’application
OneCommerce.io a répondu 21 février 2021

Hi there,

I'm Lucy from Transcy - Translate Language and Convert Currency Customer Support Team. We thank for your feedback and also sincerely apologize for this ...