Transcy: AI Langue Traduire
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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j'ai adoré le service client , jai utiliser l'application pour trouvé une solution pour l'ajout de la langue et la devise et c'était reellement une tres bonne experience je ne regrette pas daqvoire utiliser cette application
Hi Kamilia,
This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy by OneCommerce
The Translate App works perfectly and gives you the opportuntity to sell your products in multiple languages.
Hi Floris,
Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andrew
Transcy - Translate Language and Convert Currency
Amazing app, lot of functionality. Their customer service is A+, very responsive. I would definitely recommend :)
Hi Ravi,
Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
So far it works pretty well. The customer service is also decent. My only issue is the price but other than that, the app works well for at least the very basics.
Hi Zeal,
My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Vincent
Transcy - Translate Language and Convert Currency
Ok, some minor issues/bugs when setting it up; Lauren & team was very helpful! Rating of 5 stars is because I can get my webshop in 111 languages for 20USD/month! And absolutely translated "good enough" - Google Translate is so much better than it used to be! :-D
Since we bought and paid this app for our site. I have panic attack every week... On one side, I'm super grateful that they can respond my questions during working hour in the u.s. time and they are trying their best to help me. but on the other side... This app constantly has problems and I spend so much time talking to the custom service person on a daily basis. I have other jobs to be done... It's really stressful that I have to worry and make sure noting going wrong every second...
Hi there,
Here's Jessica from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.
As we have checked your case and seen that my colleague has fixed your issue already. However we realized that there is one issue coming from your theme provider, so please ask them for further support. All things considered, we will note your issue and are trying to improve it to make sure it will not happen again.
Also, you are having an active chat with my colleague, please ask them if you need further support. We are always available to support your issue.
Regards,
Jessica
Transcy - Translate Language and Convert Currency
Great and quick costumer support. ..................................................................
Hi there,
Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
I use this app for multiple curency and language for my shopify store , i wasn't sure but customer sevice was great, efficient and pretty quick.
i recommande to use it
Hi there,
This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Johnson
Transcy - Translate Language and Convert Currency
Awesome support, and awesome app!!
Since the first approach, I needed some additional help, and the people working especially Lewis were super helpful.
Hi Mirza,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
I couldn't figure out how to set up the currency I wanted. I spoke with Lynn and she was able to help me fix the issue i was having!
Thank you!
Hi there,
Here's Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency