Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
14 juin 2022

Am Anfang gab es leichte Startschwierigkeiten, aber der Kundenservice war wirklich super und hat uns bei all unseren Problemen schnell und kompetent weiter geholfen.

DesignYourShirtDiggi
Allemagne
4 jours d’utilisation de l’application
OneCommerce.io a répondu 15 juin 2022

Hi Nino,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

22 novembre 2021

This application is not bad, but sometimes the translation pages are out of sync....................

NAISU FACTORY
Chine
3 mois d’utilisation de l’application
OneCommerce.io a répondu 23 novembre 2021

Hi 王德运,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team.

I sincerely apologize for this inconvenience during using our app, I have seen that my colleague has supported you to resolve your issue, please let them know if you need further support.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

22 janvier 2022

Very nice and customer service helpful, i had a problem and they sold it really fastly. I can ask everything they are here for us

RNGAD
R.A.S. chinoise de Hong Kong
4 jours d’utilisation de l’application
OneCommerce.io a répondu 24 janvier 2022

Hi Leo,

Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

25 novembre 2021

Amazing, easy to use the app, jane was a great help in live chat, recommended for all new sellers , have a good day

The Mouse Pads Ninja
Canada
4 jours d’utilisation de l’application
OneCommerce.io a répondu 26 novembre 2021

Hi Anas,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2 janvier 2023

I'm giving this 5 starts but keep the following in mind:

1. I just started using this less than an hour ago and I received a proactive support, which I have to admit was very good.

2. I cannot guarantee this great support will continue beyond my review because I just started using this app; so of course they are incentivicing me to make a review quite early on.

3. If this app continues to provide a great support, Eloise was the person who took care of my first interaction and she was great :)

Time Force
Espagne
4 jours d’utilisation de l’application
OneCommerce.io a répondu 3 janvier 2023

Hi Marcello,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

29 juin 2021

So far, I love this app. I can customize the widget translate on desktop and mobile easily. I was able to put the widget to the top corner and it's great when you have text on the top bar.

Seyna Hair
Canada
4 jours d’utilisation de l’application
OneCommerce.io a répondu 30 juin 2021

Hi MAnuel,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Bellamy
Transcy - Translate Language and Convert Currency

9 novembre 2022

Originaire de France, je viens de créer mon e-commerce sur Shopify et il me fallait un moyen pour faire la traduction et la conversion monétaire. Aux vues des avis, Transcy semble être une très bonne solution. A voir sur le long terme.
Merci à Vani pour le support

Feu Flamme
France
3 mois d’utilisation de l’application
OneCommerce.io a répondu 9 novembre 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

11 août 2021

I really like how the app can translate my website so fast to a different language. Amazing customer service.

WAVE bottles
Arabie saoudite
4 jours d’utilisation de l’application
OneCommerce.io a répondu 12 août 2021

Hi Abdulla,

Here's Jasper from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jasper
Transcy - Translate Language and Convert Currency

10 septembre 2021

Helped me set up my website as I'm a new user. Very good service. Thank you so much! I saved a lot of time.

Lily & Rosemary
Canada
4 jours d’utilisation de l’application
OneCommerce.io a répondu 13 septembre 2021

Hi Meliann,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

20 septembre 2021

La atención al cliente es realmente buena, la aplicación funciona perfectamente. Muy recomendable por precio y funcionalidades.

YUSTY
Espagne
4 jours d’utilisation de l’application
OneCommerce.io a répondu 20 septembre 2021

Hi JOSE,

I'm Stella from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Stella
Transcy - Translate Language and Convert Currency