Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
1 juillet 2021

Quick response , Correct solutions , kind and polite response.
Very useful APP. 100 % reliable app. Thanks!

Foods Japan
Japon
29 jours d’utilisation de l’application
OneCommerce.io a répondu 2 juillet 2021

Hi Kishimura,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

1 février 2021

Very easy tool to use when translating a website. The staff is very helpful and service minded, highly recommend!

Oneswhodo
Suède
1 jour d’utilisation de l’application
OneCommerce.io a répondu 1 février 2021

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

19 février 2022

Service customer is very kind and very quick answer. the app ivery helpful tool, the translations are good in differents lenguages.

Larva MX
Mexique
1 jour d’utilisation de l’application
OneCommerce.io a répondu 22 février 2022

Hi Luis,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

14 décembre 2022

Great experience and support! Nim is really good in giving support and catering the requests to our problems

Pistachino
Émirats arabes unis
1 jour d’utilisation de l’application
OneCommerce.io a répondu 15 décembre 2022

Hi Abdul,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

26 août 2022

Shiro and Nim were SO helpful. So impressed with this app and the customer service. We started off to just trial how well it could integrate into our shop and we are blown away with the app and service. Highly reccomend!

The GV Collective
Canada
1 jour d’utilisation de l’application
8 août 2022

Excellent translation features, and excellent customer service support.
I use Transcy to perfect my translations for other language sites and I had some difficulties in using it, but Grace patiently helped me out.
It would be nice if Transcy could directly translate the default language of Shopify admin.

DaranEner ポータブル電源
R.A.S. chinoise de Hong Kong
1 jour d’utilisation de l’application
24 octobre 2022

Staff was very helpful and friendly, and resolved the issue almost immediately. thank you for the service

Light Treads
R.A.S. chinoise de Hong Kong
1 jour d’utilisation de l’application
OneCommerce.io a répondu 25 octobre 2022

Hi Natalie,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

Modifié le 10 juillet 2022

Also alles in einem bis jetzt ein super App, leider stehe ich noch am Anfang und kann noch nicht viel dazu sagen, aber der Kundenservice ist top!

Cottyberr
Allemagne
1 jour d’utilisation de l’application
OneCommerce.io a répondu 18 juillet 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

Modifié le 23 août 2021

It also works very well in the free version. Many aspects can be customized.
With the paid packages you can configure even more options, all automatically and without errors. I find it excellent

Yo Bailo
Italie
1 jour d’utilisation de l’application
OneCommerce.io a répondu 23 août 2021

Hi Giorgio,

I'm Christabel from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Transcy - Translate Language and Convert Currency

30 mars 2023

Grace provided excellent support! We had a few issues with our setup, but were able to resolve most of them via chat. We look forward to the release of new features in the future.

KENELE STORE
Japon
1 jour d’utilisation de l’application
OneCommerce.io a répondu 4 avril 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce