Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
1 août 2022

Very easy use translate app, I like it and they helped me when I had any questions, very quick and informative
Thank you Dante <3

jadybop
Viêt Nam
1 jour d’utilisation de l’application
4 février 2022

Thank you for your quick and accurate processing. Thanks to you, the site got prettier as you wanted! They're so kind.

cbsone
Corée du Sud
1 jour d’utilisation de l’application
OneCommerce.io a répondu 7 février 2022

Hi Hwang,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

17 décembre 2022

Lovely customer support. The helped me immediately with a minor issue and were able to resolve it quickly.

Coolio Foods
Allemagne
1 jour d’utilisation de l’application
OneCommerce.io a répondu 20 décembre 2022

Hi Luca,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

7 mars 2022

First I had problems with the installation of the application, but I contacted them and they were very helpful, they did not rest until they got my store working as I expected. I'm starting my trial period and I think I'm going to stay with them. Great service, I highly recommend them.

Psycolocity
Mexique
1 jour d’utilisation de l’application
OneCommerce.io a répondu 9 mars 2022

Hi there,

This is Neil Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

11 avril 2022

Fantastic customer service. Had some issues in getting everything configured correctly and they were very helpful in getting everything working perfectly.

Grellaudio
Islande
1 jour d’utilisation de l’application
OneCommerce.io a répondu 16 avril 2022

Hi Bjorn,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

30 mai 2022

De momento la aplicación funciona bien. Lo bueno que tiene es la atención inmediata del servicio de atención al cliente, muy bueno resolviendo cualquier duda.

ANNA MILAN
Espagne
1 jour d’utilisation de l’application
OneCommerce.io a répondu 31 mai 2022

Hi Anna,

Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy - Translate Language and Convert Currency

4 septembre 2022

Vraiment top, très efficace surtout si vous souhaitez configurer un sous domaine traduit. Support top

Omineral-France
France
1 jour d’utilisation de l’application
11 janvier 2022

amazing set up support and easy to use! compare to other providers really affordable. I do recommend the app.

Sisu Active AU
Australie
1 jour d’utilisation de l’application
OneCommerce.io a répondu 12 janvier 2022

Hi Christina,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

3 octobre 2022

Application très efficace et complète ! Implémentation simple et efficace, traduction très bonne, gestion automatique des nouveaux produits ( sur le plans à 20$ ) edition facile et rapide et modification des images produits/collections intuitifs selon la langue !

CHIFI-AUDIO
France
1 jour d’utilisation de l’application
OneCommerce.io a répondu 4 octobre 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

27 mai 2022

At first when I started with this app it was really good (for a French translation), few words needed to be corrected but that was okay. Whenever I needed to correct a wrong translation, some bugs in the code appear and I had tags in the middle of my titles or texts. The team was amazing correcting them every time. The only downside I have is that the same bug appeared on my home page (same wrong translation that was corrected previously) and I had to check regularly to make sure everything was well translated. Otherwise, the customer service is really good and nice!

NatuKari
Canada
Environ un mois d’utilisation de l’application
OneCommerce.io a répondu 30 mai 2022

Hi there,

This is Jocelyn. Thank you so much for feedback.

Regarding to your issue, I have seen that one of my colleagues has sent you follow-up emails, please let them know so that they can help you until it's completely resolved

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency