Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
10 février 2021

It's very easy and quick set up for convert my currency and language. Support team is great communication. Thanks a lot

FLETstore
Thaïlande
1 jour d’utilisation de l’application
OneCommerce.io a répondu 11 février 2021

Hi there,

My name's Emilia from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emilia
Transcy - Translate Language and Convert Currency

11 novembre 2022

J'aime bien l'interface de l'application qui est très intuitif. Le SAV répond assez vite. Jusque là je n'ai pas eu de soucis avec l'app

Slibag
Belgique
26 jours d’utilisation de l’application
OneCommerce.io a répondu 15 novembre 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

14 avril 2022

Very good app, nice with Language and currency in one! Awesome support. Quick help and easy to use app!

HIT THE HAY
Suède
1 jour d’utilisation de l’application
OneCommerce.io a répondu 16 avril 2022

Hi Erik,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

Modifié le 18 octobre 2022

Horrible translation to portuguese. If you have colors as part of variants they will not translate. For example, "orange" according to the support team it is not translated because it is complex. A lot of bugs specially with currency conversion. If you need portuguese, stay away.

Le LanVin
États-Unis
30 jours d’utilisation de l’application
OneCommerce.io a répondu 18 octobre 2022

Hi MANOEL,

Here's Kane from Transcy and we're deeply sorry for unexpected experience with our app

In relation to your issues as following:

1. Our app has realized that most of variant's translation like color as well as size will be translated inaccurately or its format will be broken into other languages, so once you press the button "translate" we will keep its content in target language as same as original in default language. As a result, to avoid this problem please help me go to each of them to edit for the best translation quality as your preference

2. For currency issue, we have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support.

Looking forward to hearing from you soonest

Best Regards
Kane
Transcy by OneCommerce

22 février 2022

Great app to manage translations with excellent customer support. We probably won't be using it since it doesn't offer product handle translations.

Meet Harmony FR
Espagne
1 jour d’utilisation de l’application
OneCommerce.io a répondu 23 février 2022

Hi Antonin,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

Modifié le 23 novembre 2021

I wasnt pleased with the literal Translation so far, but the Support Team tried everything to resolve my problems and satisfy me as their customer. Thank You

JenbooBoo
Allemagne
26 jours d’utilisation de l’application
OneCommerce.io a répondu 23 novembre 2021

Hi Jen,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. On the behalf of my team, I am deeply sorry for your bad experience with our app.

For further investigation your case, I have seen my colleague has sent you follow-up emails to explain more your case as well as some solutions in details, please kindly check it for further help.

Looking forward to hearing from you soonest.

Regards,
Selina
Transcy - Translate Language and Convert Currency

Modifié le 27 avril 2022

Horrible experience. Still having issues now after uninstalling.
Full of bugs. Wish we never installed it.

Piedàterre Venezia
Italie
30 jours d’utilisation de l’application
OneCommerce.io a répondu 30 mars 2022

Hi Andrea,

Here's Jena and we are deeply sorry for unexpected experience with our app

I have seen that one of my colleague is reaching out you, but unsuccessful, please kindly check your email for further help. No worry, we're here to help you until it's completed resolved

Looking forward to hearing from you soonest

Regards,
Jena
Transcy - Translate Language and Convert Currency

14 février 2022

Must download this Great Translation and very good customer service highly recommended! Thanks from The Love Erotica

The Love Erotica
Royaume-Uni
1 jour d’utilisation de l’application
OneCommerce.io a répondu 15 février 2022

Hi Kieron,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

24 novembre 2021

Lisa helps me a lot! And the app is great. I will recommend this app to my friends. Again, Thanks for helping me, Lisa!

Fyfegirl
Chine
1 jour d’utilisation de l’application
OneCommerce.io a répondu 25 novembre 2021

Hi Cooper,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

17 mars 2022

我得到了最好的服务。感谢小姐姐,太棒了。地道的中文,完美的方案。我喜欢 这种合作。哈哈I've sent a collaborator access request to you, please help me accept it to let me fix the 404 error for you, I will need all the requested access

CHOETECH
États-Unis
1 jour d’utilisation de l’application
OneCommerce.io a répondu 21 mars 2022

Hi Honglei,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency