Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 8 novembre 2022

Great app‎ ‎John helped me set it up, and guided me throughout the whole process. Best customer support agent ever

DonSverige
Suède
Environ 23 heures d’utilisation de l’application
OneCommerce.io a répondu 9 novembre 2022

Hi there,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

7 mai 2022

Garlic from Transcy team was super quick to get me set up with the app. She was very friendly and lovely at all the time. Thank you very much for your help!

Bellacane
Allemagne
Environ 23 heures d’utilisation de l’application
OneCommerce.io a répondu 9 mai 2022

Hi Christoph,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

16 novembre 2021

Really useful et super nice support, they can help every time you ask them. a must have if you want to sell your products abroad.

Tondisquedor
France
Environ 23 heures d’utilisation de l’application
OneCommerce.io a répondu 16 novembre 2021

Hi Abdessatar,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

21 mars 2022

Initially we were kinda frustrated as there were some problems during the integration process. Our case was esclated to Dev team Johnson who was able to fix all of our issues right away. Great overall service.

Kimtrue
États-Unis
Environ 23 heures d’utilisation de l’application
OneCommerce.io a répondu 25 mars 2022

Hi Daniel,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

28 novembre 2022

Someone named Scarlet helped me. She was nice and I like Trancy AI because it helped me with my store alot.

BazzarOfTheThings
États-Unis
Environ 23 heures d’utilisation de l’application
OneCommerce.io a répondu 29 novembre 2022

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

1 décembre 2022

Quick support, Bo helped me with a tricky issue, quick and easy. Easy too change style and colors for Language bar.

DropIn Glasses
Suède
Environ 23 heures d’utilisation de l’application
OneCommerce.io a répondu 1 décembre 2022

Hi Magnus,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

Modifié le 31 décembre 2020

The customer support of this app is very good. I struggled at first during the initial setup and a customer support executive Petey helped a lot

裕興海產貿易有限公司
R.A.S. chinoise de Hong Kong
Environ 23 heures d’utilisation de l’application
OneCommerce.io a répondu 30 décembre 2020

Hi there,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

29 juin 2022

Excelente suporte, muito atenciosos a princípio. Espero resolverem todas as minhas dúvidas. Dando certo, serei cliente =))

Luksus Bag Store
Brésil
Environ 23 heures d’utilisation de l’application
OneCommerce.io a répondu 4 juillet 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

12 avril 2022

Great app. Easy to use, affordable and the customer support is quick to respond to any problems/issues.

Bambino Mio (ES)
Royaume-Uni
Environ 22 heures d’utilisation de l’application
OneCommerce.io a répondu 16 avril 2022

Hi Kai,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

4 septembre 2020

I used Transcy to translate the shop and it worked pretty well!
although some translation were more of robot translation but it was very easy to edit!

phasil - Online Market
Viêt Nam
24 jours d’utilisation de l’application
OneCommerce.io a répondu 8 septembre 2020

Dear Pharrell,

This is Seri, and thanks so much for your feedback.

We do understand that sometimes translation quality does not meet 100% your expectation, and that's why we provide Edit function in order to help you achieving your goal.

Also I informed our Dev team too to see if we have any resolution to improve quality later.

Thank you for your understanding, and if you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Best Regards,
​Seri