Avis (5 704)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
28 décembre 2021

The service is very warm, it's also very powerful and well-developed
In order to help me finish, two people have come, is really very careful, careful, concentration

Afroanew
R.A.S. chinoise de Hong Kong
Environ 5 heures d’utilisation de l’application
OneCommerce.io a répondu 29 décembre 2021

Hi Can,

Here's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Modifié le 22 octobre 2021

Great app! It delivers what it promises. The customer support quickly responded to all my questions.

Norsat International Inc.
Canada
Environ 5 heures d’utilisation de l’application
OneCommerce.io a répondu 25 octobre 2021

Hi Thiago,

My name's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

17 août 2020

It works. But the interface is not that intuitive, and you can easily overwrite your first free 100,000 words and then have to spend more to re-translate your store.

Orucase
États-Unis
6 jours d’utilisation de l’application
OneCommerce.io a répondu 18 août 2020

Hi Colonel,

I'm Johnson from FireApps Customer Support Team, and I'm very sorry for the inconvenience has caused to you.

Glad to inform that with the latest update, our app is now offering unlimited words to translate along with lots of useful functions. Hope you consider to reinstall our app and let us have a chance to support you with the highest priority

If you have any questions or need further help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

28 février 2022

the best app and best Support , fast app to translate the website ,
fast install and it more faster than any apps

PORTA TERRA
Japon
Environ 5 heures d’utilisation de l’application
OneCommerce.io a répondu 2 mars 2022

Hi NISHIDAGO,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

3 janvier 2021

Lisa from FireApps was very helpful and it was a good experience using this app. Would highly recommend!

Shoplify Now
Australie
6 jours d’utilisation de l’application
OneCommerce.io a répondu 3 janvier 2021

Hi there,

Here's Ethelbert from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Ethelbert
Transcy - Translate Language and Convert Currency

26 janvier 2022

Just Installed this app. Flora guided me how to use this app patiently so I am ready to integrate this app to my store. Great customer service. Excited to have this feature on my site

The Daebak Company
États-Unis
Environ 5 heures d’utilisation de l’application
OneCommerce.io a répondu 27 janvier 2022

Hi Howard,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

21 février 2022

l'application ne marche pas bien bien, il provoque des redirection sans cesse. le service client est catastrophique.

SAKHRI PARIS
France
6 jours d’utilisation de l’application
OneCommerce.io a répondu 22 février 2022

Hi Latifa,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for this convenience causing to your experience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.

Regarding to your issue, English translation is not working well, for further check your case, you please help me reinstall our app so that we can check and help you further. It seems my colleague is following your case, please check let them if you need further support.

Looking forward to hearing from you soon.

Regards,
Kieran
Transcy - Translate Language and Convert Currency

6 janvier 2023

I had a little issue in the beginning. Technical support were a great help. Thank you again Lewis and Ande!

Davi Scrubs & Co
Canada
Environ 5 heures d’utilisation de l’application
OneCommerce.io a répondu 9 janvier 2023

Hi Dajena,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

10 janvier 2022

very helpfull, they worked through all my request and their costumer service is very good!! Lisa made all the work

Cklico
Grèce
Environ 5 heures d’utilisation de l’application
OneCommerce.io a répondu 10 janvier 2022

Hi Asmik,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

9 août 2022

Merci beaucoup, une application complète et une assistance topissime, je conseil à vous tous, stoppeur en multilingue, un gagne temps considérable.
Charles A BIOGRINE

BIOGRINE PARIS
France
Environ 5 heures d’utilisation de l’application