Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 4 avril 2022

This app is exactly what I needed! I had a few minor issues trying to synchronize with my shop, but Molly and Jennifer were right there to help me out! If only all other apps were this easy and had great customer service like this one, we would have more time to fill in our orders!
Thank you so much!

Moondrop Creations
Canada
Environ 3 heures d’utilisation de l’application
OneCommerce.io a répondu 6 avril 2022

Hi Dominique,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

9 septembre 2021

I used this app to translate my store to provide a better international service and im hoping it works

Coles Balloons & Party Ltd
Royaume-Uni
Environ 2 heures d’utilisation de l’application
OneCommerce.io a répondu 10 septembre 2021

Hi Ashley,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Modifié le 15 février 2022

If you're tired of your Shopify website This is the best App to ruin it, they'll be super quick at the beginning to support and get their messy application set up on your website and add the switcher and they'll ask for your rating and review right after installation and you've no idea what a mess they did in your website theme, after that everything will stop working and non of these ppl will even get back to you.

UV CAN SANITIZE
Canada
3 jours d’utilisation de l’application
OneCommerce.io a répondu 10 février 2022

Hi Mehrdad,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for any inconvenience during using our app because our app has not reached your expectation.

As you said that our app ruined your store, unfortunately your description is not clear enough, so we cannot investigate further. However please do not worry, I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check your email and let him know if you need further support.

Looking forward to hearing from you soon.

Regards,
Patrick
Transcy - Translate Language and Convert Currency

3 janvier 2023

This is very easy to set up and support help was really smooth, replied fast and did great job for us!

GIGINA
Japon
3 jours d’utilisation de l’application
OneCommerce.io a répondu 3 janvier 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

8 février 2022

App Is easy to use - Support was Really Helpful. Lisa was able to solve any problems I had Quickly. Translation is pretty accurate.

Farmaroot
Canada
Environ 2 heures d’utilisation de l’application
OneCommerce.io a répondu 9 février 2022

Hi Ace,

Here's Matthew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

21 février 2022

The customer service is immediate and 100% precise and professional! I had a n immediate answer and set up of the languages and currencies of the website! The app works perfectly

Biloak
Belgique
Environ 2 heures d’utilisation de l’application
OneCommerce.io a répondu 22 février 2022

Hi Luca,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

15 mars 2022

I installed the application today and immediately got the quick response. The team helped us to set up all settings within short time. It is so amazing and easy! Very recommended the application. Best wishes to your business!

Магазин товаров из Японии
Japon
Environ 2 heures d’utilisation de l’application
OneCommerce.io a répondu 16 mars 2022

Hi IULIIA,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

22 mars 2022

Jane helped me solved the conflict problem of my website, Excellent customer service, fast and kind, very impressive! I did get help right here:)

lollipop.camera
Taïwan
Environ 2 heures d’utilisation de l’application
OneCommerce.io a répondu 25 mars 2022

Hi WEI,

I'm Andrew. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Andrew
Transcy - Translate Language and Convert Currency

4 mars 2021

Your support team is awersome! We had a problem with code from other translating app and I just asked maybe the team of Transcy can help... and they did it! It's incredible! Fast chatting, great communicate. We try to find the ideal app for make our site with multiple languages, and when we will make a desigion about it - I totally sure: we will choose this app. Thank you, Andy, and all Transcy team for your work! With best regards, Eva.

Luxmall
Lettonie
Environ 2 heures d’utilisation de l’application
OneCommerce.io a répondu 5 mars 2021

Hi there,

This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Transcy - Translate Language and Convert Currency

Modifié le 16 juillet 2022

Use la aplicación, es muy buena para traducir diferentes idiomas, tiene muy buenas funcionalidades, la asesoría de Charlotte fue muy amable y eficiente. Me gustaría que la aplicación permitiera crear varias listas de precios para ventas internacionales y no estar sujeta a la tasas de cambio.

Pássaro
Colombie
Environ 2 heures d’utilisation de l’application
OneCommerce.io a répondu 18 juillet 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency