Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (5 914)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
23 novembre 2022

This app is awesome! Super easy to use. I did have a minor issuer but Tee helped me and the issue was resolved instantly.

Battery Watering Technologies
États-Unis
Environ une heure d’utilisation de l’application
OneCommerce.io a répondu 24 novembre 2022

Hi Destini,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

25 février 2023

Vani was very helpful, good customer support.
Integrated the translate button for my page, helped me setup the store.
Thanks for awesome service!

Be Frsh
Finlande
Environ une heure d’utilisation de l’application
OneCommerce.io a répondu 28 février 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

1 octobre 2023

this is absolutely a waste of time and money, the app is unable to translate our products by bulk, even though we committed to pay the most expensive plan

acacuss
Allemagne
1 jour d’utilisation de l’application
OneCommerce.io a répondu 4 octobre 2023

Hi Mohamed,

This is Saha and we would like to apologize for any inconvenience causing to your experience

In relation to your issue, we have seen you have not contacted us to report yet. Also we have seen that one of our colleagues is reaching out you, but still have not got your response yet, please let him know if you need further support

Regards,
Saha
Transcy by OneCommerce

12 mai 2022

Amazing customer services and a great app! Looking forward to more features in the future! :) glad to use them

ORILABO
Allemagne
Environ une heure d’utilisation de l’application
OneCommerce.io a répondu 13 mai 2022

Hi there,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

6 août 2022

Awesome app with good translation. The customer service is outstanding, Amber helped me through all the steps of the set up and has shown great professionalism and kindness.

Bohaze
France
Environ une heure d’utilisation de l’application
30 juin 2022

Great stuff, and the technical help was as good as it gets. quick easy and reliable. Ill be recommending this app

Ripit Grips
Australie
Environ une heure d’utilisation de l’application
OneCommerce.io a répondu 4 juillet 2022

Hi Todd,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

18 mars 2022

Customer service was exceptional. Highly recommended . She helped me with every questions i had and fix all the issues

The Kare Lab
R.A.S. chinoise de Hong Kong
Environ une heure d’utilisation de l’application
OneCommerce.io a répondu 21 mars 2022

Hi Michelle,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

22 mars 2022

A really great app and great support! Ich empfehle sie auf jedenfall weiter! Wir haben sie bei uns in den Shop eingebaut und innerhalb von 1 Stunde hatten wir die Übersetzungen automatisch übersetzt bekommen und noch ein paar Feinheiten eingestellt!

SAUBERKUGEL
Allemagne
Environ une heure d’utilisation de l’application
OneCommerce.io a répondu 25 mars 2022

Hi Bernd,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

3 février 2022

Works great and the service is amazing. We got the language and currency we needed- and help from support only took a minute.

Details by Wahl&Ross
Danemark
Environ une heure d’utilisation de l’application
OneCommerce.io a répondu 7 février 2022

Hi Maria,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

13 juillet 2022

Dejó de funcionar. El botón de traducción ya no parece en mi pagina de shoppify. No sé mas que decir para junta 100 caracteres

capsulmx
Mexique
1 jour d’utilisation de l’application
OneCommerce.io a répondu 15 juillet 2022

Hi Nadav,

This is Doris and we're deeply sorry for your unexpected experience with our app

Regarding to your main concern as switcher (language selector) not showing, it's now fixed, please kindly check it again

I have seen that one of my colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check your email and let him know if you need further support.

Regards,
Doris
Transcy - Translate Language and Convert Currency