Transcy: AI Langue Traduire

Transcy: AI Langue Traduire

Avis (5 913)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
7 mai 2023

Very responsive and enthusiastic customer, not sure this app is for me at the moment, 14 day free trial is a very good idea indeed! Enough for me to test all the features.

Birthdaygreetings
R.A.S. chinoise de Hong Kong
Environ une heure d’utilisation de l’application
OneCommerce.io a répondu 9 mai 2023

Hi Wentao,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Modifié le 24 janvier 2022

I am just trying it out in Icelandic , hope it works. Not many app provide translate to icelandic...

Hörg
Islande
Environ une heure d’utilisation de l’application
OneCommerce.io a répondu 25 janvier 2022

Hi Áslaug,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

Modifié le 25 juin 2022

Jennifer from support is really slow. I have asked to connect with another agent, but nothing happens. Translation doesn't work properly on mobile pages, but I can't find help for this. And all the problem is not over here. Today I am dealing with Johnson from support. I have site speed decreased from 77 to 49. And all the language selections are messed up.

Jeans4you.shop
États-Unis
Environ 21 heures d’utilisation de l’application
OneCommerce.io a répondu 27 juin 2022

Hi Andrius,

I'm Brian and we sincerely apologize for your unexpected experience with us.

Regarding to your main concerns as following:

1. For unexpected support from our agent, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your empathy in this situation.

2. Translation issue because there is a conflict between our app and your page speed optimized code. I have seen that one of my colleague is reaching out you but unsuccessful, please check your email for further support. Looking forward to hearing from you soonest

Regards,
Brian
Transcy - Translate Language and Convert Currency

17 juin 2022

Dory from Fire Apps help set up the language on my store. Very fast and Efficient!! We have yet to see the translation itself on the readability and the quality.

Snugberi®
Émirats arabes unis
Environ une heure d’utilisation de l’application
OneCommerce.io a répondu 18 juin 2022

Hi Pramod,

This is Scott. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency

16 novembre 2022

Zenny was helpful and kind. The app works perfectly and its' functions are complete. Thank you very much!

KawaiiForUs
États-Unis
Environ une heure d’utilisation de l’application
OneCommerce.io a répondu 17 novembre 2022

Hi Jacob,

Here's Kelly from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

9 septembre 2021

The app was easy to hook up and activate, the option to refine 5 languages is very handy. The format on the page works - overall, it saved us a lot of time!

Copper Roastery
Oman
44 minutes d’utilisation de l’application
OneCommerce.io a répondu 10 septembre 2021

Hi Gregory,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

24 juin 2022

Bardzo fajna i prosta aplikacja dla laików. Customer serwis pomógł mi przejść bezbłędnie przez wszystkie punkty. Mega duży pozytyw!

EQmodern
États-Unis
44 minutes d’utilisation de l’application
OneCommerce.io a répondu 29 juin 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Modifié le 2 mai 2022

Muy buena app, me sirvió para lo que estaba interesado en resolver. El convertidor de moneda funciona muy bien. Excelente soporte!

Mon Alcôve
Espagne
44 minutes d’utilisation de l’application
OneCommerce.io a répondu 5 mai 2022

Hi Carolina,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

25 juillet 2022

Easy to use, very useful staff on hand to help. We started using Transcy in order to connect with more of our customers around the world

MysteryFootballKitco
Royaume-Uni
44 minutes d’utilisation de l’application
16 février 2022

It is easy to use and very customisable. A great help for my webstore. The help of the support team has been gorgeous.

blooomio
Hongrie
44 minutes d’utilisation de l’application
OneCommerce.io a répondu 17 février 2022

Hi Zsuzsanna,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency