Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
11 septembre 2022

Great support from the service team! Fast and repsonsive, fixing the issues right away. Great at translation too. Quite accurate

Nuurv Wellness
Suède
10 mois d’utilisation de l’application
30 novembre 2022

Yet to fully set it up but looks promising. Shen was very helpful in assisting with the app and how it works and functions

Tom Voyager SA
Afrique du Sud
10 mois d’utilisation de l’application
OneCommerce.io a répondu 30 novembre 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

13 mai 2022

I had a few problems with the app. nevertheless it was ok to work with it. after working some time with it, it was getting easier.

SCHWEICH.SHOP
Luxembourg
9 mois d’utilisation de l’application
OneCommerce.io a répondu 17 mai 2022

Hi there,

Here's Jena. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

Modifié le 4 avril 2022

Had a lot of trouble getting this setup at first but support came through and fixed it all. Seems to be working well now. Excited to see the results!

Skyba Socks
États-Unis
9 mois d’utilisation de l’application
OneCommerce.io a répondu 6 avril 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

23 avril 2021

Great and fast support! Thanks again. I had two problems and they solved one immediately and gave the other one as a bug ticket to their IT department who will sort this out together with Shopify now.

STUUL
Allemagne
9 mois d’utilisation de l’application
OneCommerce.io a répondu 26 avril 2021

Hi Daniel,

This is Lauren from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

However, the bug as you mentioned in the relevant conversation is coming from Shopify and it's out of our control, you please contact Shopify for further support.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lauren
Transcy - Translate Language and Convert Currency

24 février 2022

I had difficulty setting up my second language. Couldn't of done it without the AMAZING help of Jennifer!:) Really amazing service! She took the time to help out as much as she could! Awesome service!!

Oxalis Jewelry
Canada
9 mois d’utilisation de l’application
OneCommerce.io a répondu 1 mars 2022

Hi Romy,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

8 avril 2023

So far so good ! had the best time making the app available in my website with Molly. Excellent customer service !

Nico's & Co.
États-Unis
9 mois d’utilisation de l’application
OneCommerce.io a répondu 10 avril 2023

Hi Kiana,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

24 mars 2022

App is easy to use and intuitive. I'm a store owner not a developer and managed to add all the SEO translations by myself.
The help desk support is effective when needed.

ALPACISSIMI
Pologne
8 mois d’utilisation de l’application
OneCommerce.io a répondu 25 mars 2022

Hi Magdalena,

Here's Stephen. Thanks for your review. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

24 novembre 2021

Great app for translating all my content at an affordable price. Jennifer, Anna and Lisa have been very helpful - they've been improving the app regularly since I've started with them and I can't wait to see what the next update will bring. Hoping they will make it easier for shops with lots of products to manage their content and navigate from one content to another. :)

La Fouineuse
Canada
8 mois d’utilisation de l’application
OneCommerce.io a répondu 25 novembre 2021

Hi Sonia,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank your review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

27 septembre 2021

I used it for language translation and currency thanks :) It's a great help and easy to use. And with great support.

Hair Proper
États-Unis
8 mois d’utilisation de l’application
OneCommerce.io a répondu 27 septembre 2021

Hi Stanley,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency