Transcy: AI Langue Traduire , 5 650 avis
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Very easy to use, good support team. Love the automatic sync function to shopify. The only bad thing is it seems a bit slow sometimes.
Hi Michaela,
Here's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and feedback about our app. Rest assured that we will do our best to deserve your trust.
In relation to your concern as the loading speed, I have seen my colleague has sent you a follow up email, please response to them so they can help you further, thanks.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andrew
Transcy - Translate Language and Convert Currency
Bis jetzt ganz gut. Danke an Andy. Er hat mir sehr weitergeholfen. Aufgetretene Probleme wurden zufriedenstellend gelöst.
Hi Georg,
I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Jason
Transcy - Translate Language and Convert Currency
J'ai essayé cette application pour la traduction de ma boutique en ligne. J'ai adoré. Cependant, elle ne répondait pas à mes besoins en ce qui concerne le language switcher. Par contre, j'ai reçu un service hors pair, même après avoir désinstallé l'application. Je recommande assurément!
Hi there,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. Based on your feedback, we will make sure to improve our app to reach more customer's expectation.
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
its alright works and stuff i hope the money worth it in the long run because right now well i depend on it for customers ROI.
Hi Kenneth,
I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
Fairly useful application. Good technology. A bit scammy the way they pretend they are hellbent on increasing your website speed when this has slowed my website like no other app before it. Customer service was intelligent and thorough. A bit too personable for me, but I would boil that down to a matter of taste. Certainly the better imbalance relative to hostility. Fairly enjoyable troubleshooting experience overall. The translations were very good. All in all I would recommend this app to people that want an all in one solution to their language and currency qualms. I would not recommend this app to someone whose risk and reward ratio does not tilt in the favor of sacrificing website speed. Depends on the person. Should be fine for most. 4/5
Hi there,
This is Jocelyn from Transcy. Thank you for your feedback
For the page speed issue, the more third party apps you use, the slow page speed your store is, from our app after installing our app, it will not affect much your page speed, because we need the page loading a little bit to translate your page, meanwhile we have note your point to improve our app in the right way
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy by OneCommerce
Very professional staff assistance.This is a great app, I will recommend my friends to use it, it helps me a lot.
Hi there,
Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
Tutto molto semplice, intuitivo. Già con il piano free si può fare tutto il necessario per partire, consigliato!
Hi there,
This is Mason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Mason
Transcy - Translate Language and Convert Currency
This is very easy to set up and support help was really smooth, replied fast and did great job for us!
Hi there,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
Très bien, on nous aide à tout installer ! J'attends de voir les résultats si les traductions sont bien indéxées par Google et si ça permet vraiment d'augmenter les ventes en europe. Mais déjà ce que je peux dire c'est super service
Hi Marie,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
The app itself is really great. The customer support seems 24/7 with little wait time.
The only big issue I have had was trying to set it up. I wanted 5 languages and 5 currencys. I had over 1000 products. The changes I was trying to make in the backend were not showing in the backend but were showing on the website, but I did not know that at the time. It was really frustrating. It wasn't a cache issue, it was just the app not updating backend, so you never knew if you set it up correctly. They said they know about it and are trying to fix it. So the set up for me was not a good experience otherwise I would give it a 5.
Hi Shane,
This is Patrick from Transcy. Thanks for your feedback
As we have seen that one of my colleagues is following your case, please let them know if you need further support
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy by OneCommerce