Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
5 mars 2024

I have a lot of special requests and far from having an average webshop, still they helped me a thousand times to get my problems solved. Fantastic team. I can just recommend it to everyone to use this translation app!

Targetshop GmbH
Suisse
14 jours d’utilisation de l’application
OneCommerce.io a répondu 12 mars 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

3 avril 2024

I had a problem with my store. My store was constantly Refreshing but it's solved now . Eleanor was great. She was able to handle my problem very quickly. She answered me very quickly. Nothing to say, incredible quality of service thank you Again Eleanor !

Shop iTech™
Canada
6 jours d’utilisation de l’application
OneCommerce.io a répondu 15 avril 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

19 mars 2024

Really you have a perfect support, and Carla completed my request professionally at a very short time. Thanks a lot!

XbagsOnline
Portugal
3 mois d’utilisation de l’application
OneCommerce.io a répondu 5 avril 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

17 janvier 2024

I initially had difficulty using the currency converter to display multiple currencies on my store. However, the responsive and knowledgeable staff in the chat support quickly addressed my concerns. They patiently guided me through the necessary steps, and as a result, I was able to successfully showcase a variety of currencies on my website. The assistance provided was invaluable, and I greatly appreciate the prompt and effective support. Thank you for making the process smooth and hassle-free!

Anoko shop
Japon
Environ un mois d’utilisation de l’application
OneCommerce.io a répondu 24 janvier 2024

Hi Kazuko,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

18 février 2024

Very good support!

Comei helped me with almost everything I needed even when I asked too many questions.

MARZ
Arabie saoudite
27 jours d’utilisation de l’application
OneCommerce.io a répondu 23 février 2024

Hi Mohammad,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Modifié le 29 mars 2024

This app can everything. And the support is the best support i ever got. i love it, and the API to deepl is absolutely usefull!

Herzschmuck Schweiz
Suisse
7 mois d’utilisation de l’application
OneCommerce.io a répondu 12 mars 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

21 mars 2024

Clara has been super helpful. I highly recommend this app. Makes it very easy to translate.

Truform Store
États-Unis
Environ un mois d’utilisation de l’application
OneCommerce.io a répondu 5 avril 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

8 février 2024

I warmly recommend it. excellent service! they help with everything in seconds! special thanks to Comei! She was the best and helped me in everything!

Fashion Gardrob
Hongrie
4 mois d’utilisation de l’application
OneCommerce.io a répondu 23 février 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

23 mars 2024

Really great support from Transcy, got everything sorted very quickly a great app and really easy to use.

Follador Prosecco
Italie
Environ un mois d’utilisation de l’application
OneCommerce.io a répondu 5 avril 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

Modifié le 6 mars 2024

The app was pretty straightforward to set up, and the service to help out when needed was top-notch! Support has been fantastic too. I will recommend it.

The Office Crowd
Royaume-Uni
23 jours d’utilisation de l’application
OneCommerce.io a répondu 23 février 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce