Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
19 avril 2024

A bit of complex structure to do everything alone, but the support is great. Just now received a lot of help from Giselle who solved all my issues!

The Tea Centre of Stockholm
Suède
Plus d'un an d’utilisation de l’application
OneCommerce.io a répondu 22 avril 2024

Hi Gihan,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

11 avril 2024

Amy was great. She was patient with me, replied to my stupid questions and gave me the feeling that she is a great reliable supportive Person

Give her a Salary increase

Mood Flag
Allemagne
Plus d'un an d’utilisation de l’application
OneCommerce.io a répondu 19 avril 2024

Hi David,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

19 avril 2024

Really happy with this app. I did not want to spend money but the "free" apps are so low quality in my opinion. The customer service is great. It's friday night and I was able to find someone who can assist me.

SpaceSaver
États-Unis
3 jours d’utilisation de l’application
OneCommerce.io a répondu 22 avril 2024

Hi Ricardo,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

15 avril 2024

Very good support from Eleanor.
Thank you ! You helped me a lot.

My Store
Belgique
Environ 2 mois d’utilisation de l’application
OneCommerce.io a répondu 22 avril 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

15 avril 2024

Works well, hands-on service too.

RETREAT
Pays-Bas
Environ 2 ans d’utilisation de l’application
OneCommerce.io a répondu 19 avril 2024

Hi Hugo,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

22 avril 2024

Great customer service. Clara was very helpful in helping us fixing the switcher on our website.

Miss Exotic
Royaume-Uni
3 mois d’utilisation de l’application
24 avril 2024

Great Costumerservice. Needed some Coding for the Switcher. Delivers fast a solution. Thank you

3ddruckboss
Allemagne
12 jours d’utilisation de l’application
24 avril 2024

10/10 Would recommend any of their apps, their support team is amazing if you every need any assistance.

SanoVit
États-Unis
2 jours d’utilisation de l’application
20 avril 2024

Thank you very much for your help, and also for helping me resolve the small coding error.

Die Phone Hulle
États-Unis
3 jours d’utilisation de l’application
OneCommerce.io a répondu 22 avril 2024

Hi Yongquan,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

23 avril 2024

Their customer service is superb. The team is super helpful and any questions we had when implementing and styling the app they helped us with. Could highly recommend!

Rivage
Suède
Environ 13 heures d’utilisation de l’application