Transcy: AI Language Translate

Transcy: AI Language Translate

Omtaler (5 965)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
27. februar 2025

アプリはリーズナブルで多言語でまあまあの内容ですが、部分的に翻訳されていない部分が非常に多く全体が自動で翻訳されるわけではないので残念。Partly translatedやTranslation outdatedなどのセクションが多く、結局絞り込み機能を使い手動で翻訳をしないといけないでので時間が膨大にかかる。サポートですが、Chatではやり取りの途中で評価リクエストが届きこれをしないと先に進めないような対応をされ憤慨した。問題解決の途中で評価はできませんけど。Emailでサポートに連絡してもオートメールが来ただけでいまだに対応がない。このアプリのサポートの評価は、星1つです。以上

MisakaZoo
Japan
Rundt 1 måned bruker appen
OneCommerce.io svarte 2. mars 2025

Hi sir,

This is Brian and we're deeply sorry for any inconvenience causing to your experience

- For the unexpected support from the agent, we will have a proper training to ...

9. januar 2025

seriously, the app is really hard to use, I want the currency show only two decimals but I cannot, only can edit one by one manually which takes forever, I asked customer service they said they cannot help either. Now the default USD currency suddenly showing 3 decimals and I cannot edit either.The translation is also very bad

kior
Singapore
Rundt 2 måneder bruker appen
OneCommerce.io svarte 13. januar 2025

Hi Yi,

This is Brian and we personally apologize for any inconvenience causing to your experience

- For AI translation, it's a known issue that we are using an AI Translation ...

23. desember 2024

Bugs, bugs, bugs 2-3 bugs per week, they have very fast customer service actually but i need to keep an eye on this app every day so that it doesnt destroy our company, there was a bug where it was duplicating the price digits from 98 to 9998 and made zero sales on that day trying to figure out what was going on... turns out that Transcy had ANOTHER one bug...

Curaid
Kypros
2 måneder bruker appen
OneCommerce.io svarte 25. desember 2024

Hi there,

This is Brian and we're deeply sorry for any inconvenience causing to your experience.

- For the duplicating price digits, please be advised that this issue is ...

17. februar 2025

I have been charged for it even though I didnt use it!!!
It slows down my website hence uninstalled but looks like I am forced to pay, anyways.

All Inclusive Family Treasures
India
13 dager bruker appen
OneCommerce.io svarte 19. februar 2025

Hi there,

This is Saha and we're deeply sorry for any inconvenience causing to your experience

- We're wondering that there was a misunderstanding. For making it clear, ...

Redigert 9. desember 2024

Very bad app, never seen such bad product on shopify!

Sneaxx
Nederland
2 dager bruker appen
OneCommerce.io svarte 10. desember 2024

Hi David,

This is Brian and we personally apologize for any inconvenience causing to your experience

- First of all, because of misunderstanding when using the Glossary ...

10. oktober 2024

3 Monate SEO-Arbeit für uns ruiniert. Achtung: diese App setzt canonical Tags und dadurch wurden wir bei Google abgestraft. Richtig mies. Die App ist ansonsten auch etwas kompliziert aufgebaut. Sind leider nicht zufrieden.

sandiia® – stylische Babycarrier
Tyskland
Over 2 år bruker appen
OneCommerce.io svarte 13. oktober 2024

Hi there,

This is Saha from Transcy

- On the behalf of our team, we're truly sorry to hear that our app caused such disruption to your SEO efforts. It's clear that this has ...

21. november 2024

Mala experiencia, uno solo quiere traducir su tienda automaticamente y solo encuentra fallos y trabas. Luego el soporte se explica fatal y tardan media hora para resolverte una duda o problema.

Una aplicación de este tipo es para traducir tiendas, no para que nos de dolores de cabeza.

HYPECLOTHING
Spania
Rundt 3 timer bruker appen
OneCommerce.io svarte 24. november 2024

Hi there,

This is Kane and we personally apologize for any inconvenience causing to your experience

- For unexpected support from the agent, we will have a proper training to ...

Redigert 16. desember 2024

this is suck.If you are an e-commerce website, please translate product titles and URLs as needed. Because Google will determine that your translated products are new products, which will cause your store to have thousands of more products. Don't translate pictures either, because the last picture will be retained in this app. If you change your picture, it will not be displayed on your front ...

Xtool Official Car Diagnostic TOOL Store
Hongkong SAR Kina
3 måneder bruker appen
OneCommerce.io svarte 21. oktober 2024

Hi Feng,

This is Brian and we personally apologize for any inconvenience causing to your experience

- First of all, we have noted your feedback to improve our app in the ...

27. januar 2025

No Hebrew language from all worldwide languages. Anti-Semitic app.

Shopify should remove this app from their app store

לובן מור
Israel
2 minutter bruker appen
OneCommerce.io svarte 28. januar 2025

Hi Yonatan,

This is Saha and we're deeply sorry for any inconvenience causing to your experience

- We're wondering that there was a misunderstanding because our app is still ...

11. november 2024

installed and uninstalled - complicated and full of pay walls for a coreect and adjusted translation

Mabel
Nederland
Rundt 1 time bruker appen
OneCommerce.io svarte 12. november 2024

Hi there,

This is Brian and we personally apologize for any inconvenience causing to your experience

- We have realized you met some troubles starting using our app, then one ...