Transcy: AI Language Translate
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
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アプリはリーズナブルで多言語でまあまあの内容ですが、部分的に翻訳されていない部分が非常に多く全体が自動で翻訳されるわけではないので残念。Partly translatedやTranslation outdatedなどのセクションが多く、結局絞り込み機能を使い手動で翻訳をしないといけないでので時間が膨大にかかる。サポートですが、Chatではやり取りの途中で評価リクエストが届きこれをしないと先に進めないような対応をされ憤慨した。問題解決の途中で評価はできませんけど。Emailでサポートに連絡してもオートメールが来ただけでいまだに対応がない。このアプリのサポートの評価は、星1つです。以上
Hi sir,
This is Brian and we're deeply sorry for any inconvenience causing to your experience
- For the unexpected support from the agent, we will have a proper training to ...
seriously, the app is really hard to use, I want the currency show only two decimals but I cannot, only can edit one by one manually which takes forever, I asked customer service they said they cannot help either. Now the default USD currency suddenly showing 3 decimals and I cannot edit either.The translation is also very bad
Hi Yi,
This is Brian and we personally apologize for any inconvenience causing to your experience
- For AI translation, it's a known issue that we are using an AI Translation ...
Bugs, bugs, bugs 2-3 bugs per week, they have very fast customer service actually but i need to keep an eye on this app every day so that it doesnt destroy our company, there was a bug where it was duplicating the price digits from 98 to 9998 and made zero sales on that day trying to figure out what was going on... turns out that Transcy had ANOTHER one bug...
Hi there,
This is Brian and we're deeply sorry for any inconvenience causing to your experience.
- For the duplicating price digits, please be advised that this issue is ...
I have been charged for it even though I didnt use it!!!
It slows down my website hence uninstalled but looks like I am forced to pay, anyways.
Hi there,
This is Saha and we're deeply sorry for any inconvenience causing to your experience
- We're wondering that there was a misunderstanding. For making it clear, ...
Very bad app, never seen such bad product on shopify!
Hi David,
This is Brian and we personally apologize for any inconvenience causing to your experience
- First of all, because of misunderstanding when using the Glossary ...
3 Monate SEO-Arbeit für uns ruiniert. Achtung: diese App setzt canonical Tags und dadurch wurden wir bei Google abgestraft. Richtig mies. Die App ist ansonsten auch etwas kompliziert aufgebaut. Sind leider nicht zufrieden.
Hi there,
This is Saha from Transcy
- On the behalf of our team, we're truly sorry to hear that our app caused such disruption to your SEO efforts. It's clear that this has ...
Mala experiencia, uno solo quiere traducir su tienda automaticamente y solo encuentra fallos y trabas. Luego el soporte se explica fatal y tardan media hora para resolverte una duda o problema.
Una aplicación de este tipo es para traducir tiendas, no para que nos de dolores de cabeza.
Hi there,
This is Kane and we personally apologize for any inconvenience causing to your experience
- For unexpected support from the agent, we will have a proper training to ...
this is suck.If you are an e-commerce website, please translate product titles and URLs as needed. Because Google will determine that your translated products are new products, which will cause your store to have thousands of more products. Don't translate pictures either, because the last picture will be retained in this app. If you change your picture, it will not be displayed on your front ...
Hi Feng,
This is Brian and we personally apologize for any inconvenience causing to your experience
- First of all, we have noted your feedback to improve our app in the ...
No Hebrew language from all worldwide languages. Anti-Semitic app.
Shopify should remove this app from their app store
Hi Yonatan,
This is Saha and we're deeply sorry for any inconvenience causing to your experience
- We're wondering that there was a misunderstanding because our app is still ...
installed and uninstalled - complicated and full of pay walls for a coreect and adjusted translation
Hi there,
This is Brian and we personally apologize for any inconvenience causing to your experience
- We have realized you met some troubles starting using our app, then one ...