Transcy: AI Language Translate

Transcy: AI Language Translate

Omtaler (5 879)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
Redigert 3. november 2021

Some bugs and errors may appear in the way but I almost always manage to fix them if not, I would contact the customer support and they would ]fix the issue,

LarzyStore
Portugal
3 måneder bruker appen
OneCommerce.io svarte 5. november 2021

Hi Lara,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

5. juli 2023

App isn't super intuitive to use but I got excellent support from Kaity. Thanks for your help today :)

cottoncarrier.fr
Canada
3 måneder bruker appen
OneCommerce.io svarte 13. juli 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

31. mai 2022

It is a good translation tool. There is one thing I just couldn't figure out in the system. The system automatically translates the website name on browser tab. It shouldn't because it is one word but even if I want to change it manually I just can't find where to do it. Also it adds a black background to the favicon for some reason.

Rationalkeys
USA
2 måneder bruker appen
OneCommerce.io svarte 2. juni 2022

Hi there,

This is Kieran. Thanks for your review about our app

For the current issues, I have seen that one of my colleagues is following your case, please let know if you need further support

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

30. mai 2021

easy to work with, but a bit expensive if you really want to so something. Maybe a Lite subscription would be amazing

Stera
Belgia
2 måneder bruker appen
OneCommerce.io svarte 1. juni 2021

Hi Olivier,

I'm Otis from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your feedback

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Otis
Transcy - Translate Language and Convert Currency

6. november 2022

The only problem is that it translates EVERYTHING even your product's name which really sucks. Because if you want to keep your product's name the same you'll need to upgrade to the premium plan so... But overall it's a good translator.

Snuggle™
Tyskland
2 måneder bruker appen
OneCommerce.io svarte 8. november 2022

Hi David,

I'm Levi from Transcy. It sounds like you had a good time with us.

To keep your product name as your default language, you can consider to use Glossary function, so you can consider to upgrade your plan as Growth plan to use it

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

19. april 2022

The assistance was really great and helped me a lot! I recommend this app for your store if you need a currency/language app

Short BBL
Frankrike
2 måneder bruker appen
OneCommerce.io svarte 26. april 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

5. juli 2022

easy to install and quick response. can't wait to see see our customers inquiries in their language of choice.

Print a Bunch
Canada
2 måneder bruker appen
OneCommerce.io svarte 6. juli 2022

Hi there,

This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy - Translate Language and Convert Currency

18. januar 2022

The customer service its quick and helpful, Lisa in particular, she helped me alot. Now my site looks more professional for international orders

NBAexclusive
Spania
2 måneder bruker appen
OneCommerce.io svarte 20. januar 2022

Hi Pablo,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

6. desember 2021

Very good app at a lower price than most apps ! The assistance helped me so much fixing all my issues ! They are definitely helpful and very professional.

Siftress
Frankrike
2 måneder bruker appen
OneCommerce.io svarte 7. desember 2021

Hi Melisa,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

9. august 2022

Hard to navigate and know exactly what you're doing but eventually it works thanks to customer service.

Line Work Bucket Products
USA
2 måneder bruker appen