Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
4. desember 2023

good app and customer care, clara is very professional

SuperDuper365
Italia
Over 1 år bruker appen
OneCommerce.io svarte 7. desember 2023

Hi Mariarca,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

30. januar 2024

Love the Customer Support! Fast & Helpful & Easy!

Love, Dating & more
Kypros
Rundt 3 timer bruker appen
OneCommerce.io svarte 6. februar 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

14. desember 2023

Support is fast! Rosa helped me solve the problem!

JOAR
Ukraina
Rundt 1 måned bruker appen
OneCommerce.io svarte 20. desember 2023

Hi Наталія,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

19. januar 2024

Great translation app and responsive development team!

SEI Marine EU
Slovakia
6 måneder bruker appen
OneCommerce.io svarte 24. januar 2024

Hi Ryan,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

5. januar 2024

I have contacted support and spoke with Nim ..who is really patience in assisting and answering my questions, first impression with app and support looks great. Hope it will continue and appreiciate Nim.

Style Studio
Tyskland
Rundt 1 time bruker appen
OneCommerce.io svarte 17. januar 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

22. desember 2023

Great app and great customer service !

Weyz Clothing
Frankrike
6 måneder bruker appen
OneCommerce.io svarte 25. desember 2023

Hi Rémi,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

22. desember 2023

The best customer service I've ever encountered! And the efficiency of resolving issues is simply admirable, it’s a pleasure to work with!

TEHNOTABLE
Ukraina
6 dager bruker appen
OneCommerce.io svarte 25. desember 2023

Hi Oleksandra,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

7. desember 2023

Just use another app
This app is too difficult to set up

There is the hassle of having to partially translate the product, and the app also does not work.

worldbestsellerproducts
USA
Rundt 2 måneder bruker appen
OneCommerce.io svarte 10. desember 2023

Hi Keunyoung ,

This is Brian from Transcy and we're truly sorry for any inconvenience causing to your experience

In relation to your concerns as following:

- Partially translated: it means section/page has been translated before, but there are some parts/elements in that section/page still have not been translated completely, or default content is already updated/changed recently so they need to be re-translated to update the new translation

- For the other issues, we have seen that one of our colleagues is following your case, he gave you clear explanation as well as the relevant solutions for your case, please kindly check your email and let him know if you need further support

Hope to hear from you soon

Regards,
Brian
Transcy by OneCommerce

20. februar 2024

Comei đã hỗ trợ cho tôi rất nhiệt tình và chi tiết. Cảm ơn bạn rất nhiều.
Tôi đã cài đặt app thành công.

JAPAN&GLOBAL eSIM
Japan
7 måneder bruker appen
OneCommerce.io svarte 23. februar 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

22. april 2024

Thank you Bo for the great support !

Zyvale
Canada
Rundt 1 time bruker appen
OneCommerce.io svarte 4. mai 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce