Omtaler (5 745)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
20. oktober 2022

Perfect support! Helped to set up everything from 0 till the end. App works good as well, would definitely recommend it

Tarlano
USA
4 måneder bruker appen
OneCommerce.io svarte 20. oktober 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

25. januar 2022

This appl has a good UI and quick, thorough support. Supports tons of languages and gives you the ability to edit on a per-element basis.

Jampha
USA
4 måneder bruker appen
OneCommerce.io svarte 25. januar 2022

Hi Carina,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

14. mai 2022

It's a great app and the customer support staff Flora is super super nice and responsible! Thank you so much!

近未来のガジェットストア MODERN g
Japan
4 måneder bruker appen
OneCommerce.io svarte 17. mai 2022

Hi there,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Redigert 18. februar 2021

Customer service is amazing and quick, Love it,
Thanks so much to Muffin, she setup all
So helpful :)

Karmin Design MX
Mexico
4 måneder bruker appen
OneCommerce.io svarte 19. februar 2021

Hi there,

Here's Sophia from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Sophia
Transcy - Translate Language and Convert Currency

23. mai 2022

Molly was perfect with me. I had a few concerns about some of the issues in the application and she got it all sorted out in a very short time

The Little Green Bottle
Spania
4 måneder bruker appen
OneCommerce.io svarte 24. mai 2022

Hi Valerie,

Here's Carrick. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Carrick
Transcy - Translate Language and Convert Currency

15. november 2022

Highly recommended, great team and customer services, the best translator on Shopify store , I'm still trying and satisfied

canavitam
Canada
4 måneder bruker appen
OneCommerce.io svarte 16. november 2022

Hi Mohammed,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

1. september 2022

App works well and Pauline on the live chat team helped me a lot without any waiting time or delays. Would recommend!

Agile Designs
Canada
4 måneder bruker appen
10. juni 2021

it was really quick and easy would recommend to anyone it took very little time and it was very simple.

PlayZone France
USA
4 måneder bruker appen
OneCommerce.io svarte 11. juni 2021

Hi Elijah,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

18. desember 2021

The translations and currency conversions are relatively complete and easy to use, making it suitable for most small to medium sized sellers, I think it's a great app.

T-Tech Europe
Italia
4 måneder bruker appen
OneCommerce.io svarte 20. desember 2021

Hi LIXIAOBIN,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

30. september 2020

Fast automated (not perfect) translation.
Really fast & helpful support! Their support team did solve my issue within a few hours. Although I would appreciate a bit more transparency what was actually done.

GrowTect
Tyskland
4 måneder bruker appen
OneCommerce.io svarte 30. september 2020

Hello Christian,

This is Seri from Transcy Customer Support Team, and it is really nice to receive your feedback.

We do understand that sometimes translation quality does not meet 100% your expectation, and that's why we provide Edit function in order to help you achieving your goal.

Also I informed our Dev team too to see if we have any resolution to improve translation quality later.

Regarding your concern about wanting to know what has been done, please note that our conversation history would be sent to your email already, and if you have not received it, please let us know, and we would like to send it again to you.

Should you need any further assistance later, please feel free to contact us via our 24/7 live chat, or email at support@fireapps.io

Best Regards,
​Seri
Transcy - Translate & Currency Support Team