Transcy: AI Language Translate

Transcy: AI Language Translate

Omtaler (5 965)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
3. juni 2023

Support war gut bis sehr gut, Qualität der KI Übersetzung allerdings mangelhaft. In unserem Fall ist viel nachzubearbeiten, sonst steht im Englischen schon nonsense da. Da wir nur englisch können, verzichten wir lieber auf weitere Sprachen die uns das System anbietet.

Ca. 5-10% der übersetzten Wörter und Begriffe sind falsch übersetzt. Da muss die KI noch ein paar Stunden (Wochen, Jahre?) auf ...

Natural-Art-Minerals.de
Tyskland
9 dager bruker appen
OneCommerce.io svarte 6. juni 2023

Hi there,

I'm Stephen and we sincerely apologize for this inconvenience

- For AI translation, it's a known issue that we are using an AI Translation System including Google, ...

Redigert 6. mai 2021

It works OK, however it is slow. The customer care department helps a lot and responds really quick.

Creationery Supplies
Nederland
9 dager bruker appen
OneCommerce.io svarte 7. mai 2021

Hi Wendy,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

In relation to your concern, as ...

Redigert 5. juli 2022

UPDATE OF MY REVIEW *** The app is doing a great job. It is super easy to work with. My main reason for choosing Transcy are the unlimited words & pageviews! I had some technical issues in the beginnig, that sometimes seem to be bug-related – so I nearly switched to Weglot instead. But the support is outstanding and fast-replying, all problems were solved to my full satisfaction! This is one fact ...

Breuers Weltkarten
Tyskland
8 dager bruker appen
OneCommerce.io svarte 5. juli 2022

Hi Rebecca,

Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve ...

23. mai 2022

Hi,
I can not find free plan for this app. and I uninstalled this app.
https://www.bilisimsayar.com/

bambursa.qa
Qatar
4 dager bruker appen
OneCommerce.io svarte 24. mai 2022

Hi Yunus,

This is Andrew and we're deeply sorry for your unexpected experience with our app

Regarding to your concern, we're offering 4 plans including Free plan as well. For ...

31. januar 2022

support is nice and competent. unfortunately with 1000+ products, the app doesn't make sense (checkout not translatable, corrections not possible)

Surfari Surf Shop
Sveits
2 dager bruker appen
OneCommerce.io svarte 1. februar 2022

Hi Roman,

Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team and we're so sorry for this inconvenience that might have

With your ...

Redigert 29. mars 2024

Drawbacks (Updated after seller Comment on 29.03.24):

3. The app inserts his tags everywhere
4. Email Notifications can be translated only in the expensive 30$/month plan. DeepL API only in 60$ plan. There are apps not worse than this one that allow these functionality at cheaper price.
5. I still couldn't manage to replace product images for different languages.

Unique features:
1. Colorful HTML ...

Glaz Dev Backup 3
Ukraina
1 dag bruker appen
OneCommerce.io svarte 29. mars 2024

Hi Олексій,

This is Saha from Transcy and thanks for your valuable feedback

In relation to your concern as following:

1. At the moment, we have fully synced what default ...

22. november 2022

5 star for good customer service and 3 star for basic setup on a free plan. When I switched the app to Vietnamese, it changed the font of my website to an ugly looking font :( but the English version is still OK. You'll also need to upgrade to a paid plan if you want the language to show as a button instead of a dropdown list.

Colostrum Prime
Australia
Rundt 22 timer bruker appen
OneCommerce.io svarte 23. november 2022

Hi there,

My name's Carrick from Transcy. We appreciate your feedback and comment about your experience when using Transcy and loving our support.

In relation to your issues ...

14. juli 2022

Garlic was very helpful when I asked for his help. However the app itself has horrible translations for the free version which i have to remove as it doesnt make sense!

lazycats
Tyskland
Rundt 3 timer bruker appen
OneCommerce.io svarte 19. juli 2022

Hi Franco,

I'm Jolie. Thanks for taking the time to share your feedback with Transcy

However it sounds like you did not have a good time with us. For the translation quality, ...

Redigert 20. februar 2021

The app has a user friendly frontend. Great agents supports. Unfortunately the app does not let you chose what pages do you want to translate when you are in the onboarding process.

Lookamo
USA
Rundt 2 timer bruker appen
OneCommerce.io svarte 21. februar 2021

Hi there,

I'm Lucy from Transcy - Translate Language and Convert Currency Customer Support Team. We thank for your feedback and also sincerely apologize for this ...

13. mai 2022

Works as it's supposed to. Customer service is great, however I think it's too expensive for what it does.

Average Tiger
Tyskland
Rundt 1 time bruker appen
OneCommerce.io svarte 17. mai 2022

Hi there,

Here's Jena. Thank you so much for your review.

We completely understand that costs are a big part of every merchant's decision of which apps to use, but we are ...