Transcy: AI Language Translate
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fast and helpfull support. Got my questions answered withing 1 minute. After asking for a design question the support gave me more options to make the design better.
Hi Patrick,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
Loving this app so far. I had trouble getting everything up and running but reached out to customer support and they helped me with no problems. Thank you!
Hi Malika,
This is Aurora from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Aurora
Transcy - Translate Language and Convert Currency
For me, at first, the app was so overwhelming but actually very simple to use if you want a machine translation. Editing translation manually is also very simple. I had a few issues with the site but the team was very helpful and the issues were resolved very quickly. I like the app, but I would like to point out the support team and give them 5 stars. That's what counts. Finally, I am so satisfied with the final results that I have to highly recommend it. Thank you.
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
Great support from a highly trained work team. Thank you Charlotte for that excellent technical support and that great attention and patience.
Hi Diogenes,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
UPDATE OF MY REVIEW *** The app is doing a great job. It is super easy to work with. My main reason for choosing Transcy are the unlimited words & pageviews! I had some technical issues in the beginnig, that sometimes seem to be bug-related – so I nearly switched to Weglot instead. But the support is outstanding and fast-replying, all problems were solved to my full satisfaction! This is one fact that Weglot can learn from Transcy, as their support is not very helpful and friendly. UPDATE: As Transy won't translate all notifications, this app is useless to me. Selling internationally while sending notifications in my default language German doesn't help. Now I'm changing to Langify …
Hi Rebecca,
Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Emma
Transcy - Translate Language and Convert Currency
just getting started, but it seems to be a great tool for everyone who doesn't want to pay a bunch of money just for a second language on the website.
In addition the customer support is literally the best I've experienced yet.
Hi Maximilian,
Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Stephen
Transcy - Translate Language and Convert Currency
客服很热情，超级好。
不足的地方是
1.如果店铺里面有2种语言翻译就会有点傻，但是可以后期通过软件更正。
2.操作界面如果有语言选择就好了
3.翻译一个一个点有点繁琐，如果有一个白痴键一键翻译就好了。
满意的地方
1.翻译精准
2。客服热情
Hi there,
This is Jolie from Transcy. We are glad that you have had a good experience with our support when using Transcy. Thank you for using and trusting us.
For your feedback, we have noted these points to improve our app in the better way. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jolie
Transcy by OneCommerce
I was in need of help with some issues they helped me within 5 minutes, overall a very good app.
Compared the pricing to others on the market, and they are among the cheapest.
Hi Peter,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
So far the best app for translation. I really recommand. The staff is also very professionnal & help you to fix things if you have any problem very quick by live tchat. I love it ! Thank you so much.
Hi Delphine,
Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
Used the app to translate into one other language, worked flawlessly. Autotranslation available but all content can be edited to meet your needs. Would recommend. Contacted support once, they helped really quick and efficient, friendly staff as well.
Hi Carsten,
I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency