Transcy: AI Language Translate

Transcy: AI Language Translate

Omtaler (5 916)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
26. november 2022

Giselle SAVED me. She worked with me on all kinds of troubleshooting, was patient, worked with the tech team when needed, and tested all our changes. This was an AMAZING experience. Thank you!

A Gipsy Christmas
USA
Rundt 16 timer bruker appen
OneCommerce.io svarte 28. november 2022

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

4. februar 2022

I have tried the application and I must say that it works great. I have tested all the pages and the translations seem REALLY GOOD to me. EXCELLENT AND SUPER AVAILABLE ASSISTANCE. THANK YOU

smeraldoshop
Italia
21 dager bruker appen
OneCommerce.io svarte 7. februar 2022

Hi Nicola,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

Redigert 22. juli 2022

Eenvoudige setup, hele snelle helpdesk. Tot nu toe ben ik erg tevreden. Mijn shop staat nog niet live dus ik ben erg benieuwd naar de toekomst.

Beauty Brands Nederland
Nederland
21 dager bruker appen
OneCommerce.io svarte 6. juli 2022

Hi Astrid,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

31. mars 2022

This app is pretty cool. Made it really easy to add a new language to the site, without needing to jump through many hoops. Thanks :)

Rugs Direct
New Zealand
21 dager bruker appen
OneCommerce.io svarte 4. april 2022

Hi Farahnaz,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

Redigert 8. februar 2022

I haven't started using it yet but the setup went very smooth with all the help I was receiving from the customer service. Big help!! Thanks.
UPDATE- I've now started using the app, very disappointed since I've already spent much time translating a lot but customer service does not help me to solve my problems or questions. They answer slow and don't have any type of knowledge needed to help. The translating is not very well so you need to sit and go through every little page translated to make sure it is correctly spelled. Super time-consuming. I will stop using this app.

MoonLight Flavors
Sverige
21 dager bruker appen
OneCommerce.io svarte 24. januar 2022

Hi Johanna,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We're so sad to see your updated review, however we sincerely apologize for this inconvenience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.

For your concerns, I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check your email and let him know if you need further support.

Looking forward to hearing from you soon.

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Redigert 14. oktober 2021

It was very kind and quick to respond, which was helpful!
Very good app and staff!!
Thanks to that, it seems that we can create a sales channel overseas.

AutoExe store
Japan
21 dager bruker appen
OneCommerce.io svarte 18. oktober 2021

Hi 松井敦子,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

4. februar 2021

Muy buena atención al cliente y facil de usar. es muy practica para las personas que no sabemos mucho sobre codigos, la recomiendo ampliamente para vender en otrso paises ya que tambien puede cambiar la moneda.

M2Mbeauty
Mexico
21 dager bruker appen
OneCommerce.io svarte 4. februar 2021

Hi there,

Here's Orborne from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Orborne
Transcy - Translate Language and Convert Currency

31. juli 2022

Ottima App per tradurre il sito in pochi click. L’assistenza é davvero veloce e cordiale. Super consigliato!!

ɘternal vintage
Tyskland
Rundt 16 timer bruker appen
23. april 2021

I downloaded the app to make my e-commerce international. I immediately appreciated the features and the ease of implementation, but my biggest compliments go to the support that in 1 day integrated the app into my theme, in the position and mode I requested.

Fusaro Antonio dal 1893
Italia
21 dager bruker appen
OneCommerce.io svarte 26. april 2021

Hi Gaetano,

I'm Barbara from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Barbara
Transcy - Translate Language and Convert Currency

2. juni 2021

Instant support chat when i just set up the app which is fabulous. and thanks Jane for helping during the setup

Appaso Official
USA
21 dager bruker appen
OneCommerce.io svarte 2. juni 2021

Hi Xiao,

I'm Helga from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Helga
Transcy - Translate Language and Convert Currency