Transcy: AI Language Translate

Transcy: AI Language Translate

Omtaler (5 914)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
29. mars 2023

Funny and Serenaa have been a great support! The app works perfectly, exactly like we wanted! We recommend

Bricks Masons
USA
2 dager bruker appen
OneCommerce.io svarte 4. april 2023

Hi Karim,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

11. mars 2021

Great service from Jennifer at customersupport, who helped me out quickly and solved my questions within minutes via the the chat. Have just used the app for a few days yet but so far very impressed. Easy to work with and does the job!

Örnäs Trädgård
Sverige
2 dager bruker appen
OneCommerce.io svarte 11. mars 2021

Hi there,

My name's Reece from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Reece
Transcy - Translate Language and Convert Currency

Redigert 5. mai 2021

Love this! This will help facilitate my shopper's experience in my website. My customers all over the ASEAN countries will have an easy to use tool that will be available for them to use as needed. Amazing support, fast and responsive. I would highly recommend using it!
Support is perfect.Thank you very much indeed.

JAPAN MART Ureshii
Japan
2 dager bruker appen
OneCommerce.io svarte 6. mai 2021

Hi Nagashima,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

4. mai 2022

Ayden from customer service was really helpful through the activation process and helping with any further questions.

irisselections
Saudi-Arabia
2 måneder bruker appen
OneCommerce.io svarte 6. mai 2022

Hi Awatef,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

16. februar 2022

Excellent customer service with fast response. The app counts with a sleek UI, and in a matter of a few minutes I had my translation switcher on my website.

Alwaysfabu.com
USA
2 dager bruker appen
OneCommerce.io svarte 17. februar 2022

Hi Julissa,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

22. januar 2022

They were all the time online and help very proffessionally. Solve all my problems . Great service...

Eso Atelier
Tyrkia
2 dager bruker appen
OneCommerce.io svarte 24. januar 2022

Hi Esra,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

28. mai 2022

good and clear I recommend it, you will also be helped quickly and well that's super nice ..........

Telecomshopping
Nederland
2 måneder bruker appen
OneCommerce.io svarte 30. mai 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

Redigert 25. oktober 2021

it's not easy to use at first but with some help it's fine. The person who helped me understood my problems and answered all my questions.
The only small problem is that you cannot change the currency on checkout. I don't have the possibility to have shopify payment in my country so it's a shame.

Top of the Dome Headwear
Sveits
2 måneder bruker appen
OneCommerce.io svarte 25. oktober 2021

Hi Bayane,

I'm Vincent from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for the inconvenience causingto your store.

For your main concern as unable to change the currency on checkout page because your country has not supported Shopify payment yet, I would like to sympathize with you in this situation. However, this problem is not coming from our app and it's fully control by Shopify. To change the currency on checkout page or your customer can see their local currency on checkout page, you have to use Shopify payment. For further support about this kind of payment, you please contact Shopify for further support.

I have seen that my colleague has sent you a follow up email, please let them know if you need further support.

Best Regards
Vincent
Transcy - Translate Language and Convert Currency

22. mars 2022

Great app and a better support!
can highly recommend it! I use it for different languages and different currencys.

GoValentine UK
Østerrike
2 dager bruker appen
OneCommerce.io svarte 25. mars 2022

Hi Ardit,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

7. august 2022

Great customer service where they actually spend time to show you how the app works and if the auto translation is not working, they give you the option to modify it yourself!

Partycostumesmix
Saudi-Arabia
2 dager bruker appen