Transcy: AI Language Translate

Transcy: AI Language Translate

Omtaler (5 868)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
16. desember 2021

Great and useful app, and staff are very helpful. They are always willing to help, and very quickly too.

Qarora
Qatar
1 dag bruker appen
OneCommerce.io svarte 16. desember 2021

Hi Aysha,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

15. februar 2022

Slick design, intuitive UX and great customer support! I had a few issues and they were addressed promptly and efficiently

AJJAYA
Australia
1 dag bruker appen
OneCommerce.io svarte 16. februar 2022

Hi Arieh,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

7. april 2022

Het vertaalt alles in je shop. Je moet het wel even na laten checken, gelukkig is bijna alles aan te passen, behalve de filter mogelijkheden. Dat is een groot nadeel. Klantenservice is top en ze reageren altijd erg snel!

Prettyplants.be
Nederland
Rundt 1 måned bruker appen
OneCommerce.io svarte 13. april 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

For your feedback, I have noted it them for concern team to take it into consideration. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

13. mars 2022

As soon as i installed the app, they were ready to help and completed everything i needed in less than 30 minutes. Thank you

R & R DESIGNS
USA
1 dag bruker appen
OneCommerce.io svarte 14. mars 2022

Hi Razan,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

10. august 2021

Fast and kind support. Lisa was very kind to help me setting up the currency function and answered my question very fast.

Rebel Company
Danmark
Rundt 1 måned bruker appen
OneCommerce.io svarte 11. august 2021

Hi Laura,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

22. februar 2022

The plugin seems ok - but it is difficult to evaluate with such a pushy and rude customer-support/outsourced service-center/bot which only have one goal and that is to get you to make a 5 star review 2 miuntes after you downloaded the plugin and had zero chance to evaluate the plugin.

Sculpto Printers
Danmark
Rundt 1 måned bruker appen
OneCommerce.io svarte 23. februar 2022

Hi there,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. We sincerely apologize for this inconvenience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.

As I have seen that one of my colleague is following your case by sending some follow up emails, but they still have not got your response yet. Please kindly check it and let them know if you need further support.

Looking forward to hearing from you soon.

Regards,
Patrick
Transcy - Translate Language and Convert Currency

26. april 2021

Magnifique application, je recommande.
Application complète j'attente avec patience la mise à jour. Merci pour votre travail.

Owain
Frankrike
Rundt 1 måned bruker appen
OneCommerce.io svarte 26. april 2021

Hi Siaka,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. Once we have an update for the function to translate review content from Ali Reviews, we will let you know. Your patience will be highly appreciated.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

12. april 2023

el equipo de soporte es super servicial y bastante amigable, ademas de ayudan a solucionar los problemas rapido

Zeenela Swinwear
Spania
1 dag bruker appen
OneCommerce.io svarte 13. april 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

24. august 2023

No le pongo 5 porque no es perfecta, pero sin embargo soporte me ha ayudado muy rápido y hemos solucionado todo, muchas gracias por sus ayudas y por estár ahí siempre pendientes, muchas gracias. Muy muy buen servicio

Epiphany - Unchallenging Revelations
USA
Rundt 1 måned bruker appen
OneCommerce.io svarte 7. september 2023

Hi there,

This is Jocelyn from Transcy. Thank you for your review.

We're happy you had a good time with us! Thanks for your trust

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

1. juli 2022

I used this app to help me display different languages and it creates more revenue so happy to be helped today its fantastic.

The Smart Beanie
Australia
1 dag bruker appen
OneCommerce.io svarte 4. juli 2022

Hi Darcy,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency