Transcy: AI Language Translate
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (5 842)
Raffiner
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Etter vurdering
thank you for this services. it was fairly easy to use and free of charge. I wanted to add USD conversion as well without success.
Hi there,
This is Lauren from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you for using and trusting us.
For your concern as "I wanted to add USD conversion as well without success", we have sent you a follow up email, please elaborate it and my colleague will help you further.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Lauren
Transcy - Translate Language and Convert Currency
good plugin. really helped me to add currency and language to the Shopify store. pricing looks quite expensive.
Hi there,
I'm Bellamy. We would like to thank you for your review.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
Currently, this app does not work with subfolders for translations. Even the app support person admits it. But we identified a solution - Use the Customer's Location option and enable all languages for your store in the primary market. In testing with a VPN, the language switched correctly as desired. Thank you, Johnson, for the pointers.
Hi there,
I'm Gemma from Transcy and thanks for your review
Based on your feedback, we will take it into consideration to improve our app in the better way. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Gemma
Transcy by OneCommerce
5 stars for customer service. They respond very very fast and solve problems quickly. but only give 4 stars because of some translate issue. it sometimes would translate the code of my theme, so I have to edit the translation manually. That takes a lot of time.
Hi there,
Here's Jena from Transcy. Thank you so much for your review.
Besides that, to make your experience better, we will note your feedback and keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
Useful and graet, maybe much expensive but it works and the costumer service is good. ...............
Hi there,
This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
Update: The 3rd party app translations sometimes overwrite already applied translations inside transcy. It's a nightmare to get this sorted (I've been going on about 3 weeks trying to get this done now). The app works fine, but it overwriting itself is a massive problem.
I had some questions on putting the switcher in a specific spot in my theme and was helped super fast (on a weekend day, even) which I really appreciate.
The app is very extensive and takes a bit of getting used to, but everything is done very intuitively and after learning how to work with it, it's absolutely perfect for both language and currency efforts.
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
l use it to help me gain international customers, so far l like what l see. so far l have no issues but i'm sure the service department will help me with any problem l may have.
Hi there,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
It's still good for use at present, but I hope to improve the position of the selector on the home page in the future, so that we can adjust the position, such as moving up, down, left, and right directions, etc.
Hi Yujie,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. We have noted your point for concern team and improve it in the next releases
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
piano premium molto buono e interessante, si possono cambiare anche le immagini con testo delle altre sezioni. assistenza clienti, dopo i primi fraintendimenti ha capito i miei problemi e ha risolto velocemente tutto. eccellente l assistenza 7/24. disponibili a qualsiasi ora e anche di domenica, sono poche le app che regalano questo servizio.
Hi there,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
It is a great app allowing us to have different currencies (at automated exchange rates), user-friendly interface and very good customer support that solves all our problems asap. Only reason we are not giving 5 stars is the speed of the interface, which takes long to load causing obvious delays and, even worse sometimes, saved translations are not properly saved.
Hi Aris,
This is Thomas from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review as well as valuable feedbacks
Regarding to your concern including the loading speed of the interface and save translations are not saved, my colleague is taking your case on the relevant chat, please elaborate it, so they can help you further.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Thomas
Transcy - Translate Language and Convert Currency