Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
9 maart 2024

Perfect to save a lot of time for my shop, and the support is incredible. I would definitely recommend this app !

Angelenita
België
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 12 maart 2024

Hi Alexandre,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

24 februari 2024

PErfect Service, perfect help. Joliann helped me a lot, thank you so much.

Stuhlbezug.com
Zwitserland
Ongeveer een jaar gebruiken de app
OneCommerce.io heeft geantwoord 28 februari 2024

Hi Marco,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

11 april 2024

Amy was great. She was patient with me, replied to my stupid questions and gave me the feeling that she is a great reliable supportive Person

Give her a Salary increase

Mood Flag
Duitsland
Meer dan een jaar gebruiken de app
OneCommerce.io heeft geantwoord 19 april 2024

Hi David,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

1 februari 2024

I'm here to thank you all from Transcy for being helpful with the inconsistencies caused when I installed the App. I've listed the issues and the team fixed all of them. Thank you once again and all the best to you guys!

MyShopeeFly
Verenigde Staten
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 6 februari 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

29 maart 2024

Johnson was amazing helped me right through and get everything ready. great app 10/10

Shop Loverdock
Ierland
29 dagen gebruiken de app
OneCommerce.io heeft geantwoord 5 april 2024

Hi Oisin,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

28 maart 2024

The after-sales service is very timely. Thank you to the after-sales team. This helps me a lot.

DYU Italia
Hongkong SAR van China
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 5 april 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

30 maart 2024

Had a problem setting up transcy with my store. Asked the team and within a minute I got a answer. Bo and his team found the error fixed it extremely fast. I highly recommend to anyone who needs to translate their shop. Incredible team and service, 5 stars to Bo too!

ZootPower
Ierland
5 dagen gebruiken de app
OneCommerce.io heeft geantwoord 5 april 2024

Hi David,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

15 maart 2024

Love this app for translating our Shopify store, especially the custom liquid sections—it’s a game changer.

Wishing we could tweak the custom sections ourselves down the line, but for now, Transcy’s nailing it with the auto-translate feature, something we missed in Shopify’s own Translate & Adapt app.

Big thanks to their support team—Cris, Giselle, Polaris, & Bo—you folks are awesome! Got our language switcher looking sharp in the footer and blending in seamlessly with our theme. Really appreciate the help!

Beardbrand
Verenigde Staten
2 dagen gebruiken de app
OneCommerce.io heeft geantwoord 19 maart 2024

Hi Eric,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

5 januari 2024

I had a configuration issue with the switcher not showing on the site. Went on chat and chatted with BO. Problem was resolved quickly, and everything is working great now!

Well Care Botanicals
Verenigde Staten
Meer dan een jaar gebruiken de app
OneCommerce.io heeft geantwoord 17 januari 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

3 april 2024

I had a problem with my store. My store was constantly Refreshing but it's solved now . Eleanor was great. She was able to handle my problem very quickly. She answered me very quickly. Nothing to say, incredible quality of service thank you Again Eleanor !

Shop iTech™
Canada
6 dagen gebruiken de app
OneCommerce.io heeft geantwoord 15 april 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce