Transcy: AI Language Translate

Transcy: AI Language Translate

Recensies (2.466)

Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
6 september 2022

Just some minor start up questions. Outstanding and swift support from Sandy. This is the only translation app you want...

amber-interiors-c5a5
Nederland
2 maanden gebruiken de app
23 juli 2024

It took us a while to get everything related to translating a complex custom theme into 10 languages organized and live, but the Transcy team was incredibly responsive and helpful at every step of the way. With the combination of real time translation but the ability to manually translate almost everything, it has worked out to be a perfect solution for our organization.

The Monroe Institute
Verenigde Staten
6 maanden gebruiken de app
FireGroup heeft geantwoord 12 augustus 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

3 september 2025

übersetzt mit verschiedenen Tools (free und paid möglich), eigene Überarbeitung der Übersetzung möglich, Support unterstützt bei Anliegen sehr schnell und kompetent

eaglefit GmbH
Duitsland
4 maanden gebruiken de app
Bewerkt 22 januari 2023

The product is, as described, excellent. Customer support is fantastic; they are 24 hours a day through live chat and can resolve any issues right away. They are even able to (when given permission) get control over your Shopify to make the necessary changes. I would only recommend making sure whenever you give someone access to your account, so make sure you know what will be done beforehand so that everything is clear for both parties. Overall, 10/10 is very good; thanks, Johnson and Kaity!

Zizov Diamonds
België
2 maanden gebruiken de app
FireGroup heeft geantwoord 5 mei 2022

Hi Nina,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Bewerkt 10 mei 2024

L'app funziona in modo eccellente e il servizio assistenza è molto reattivo oltre che professionale nelle risposte. Molto bene anche l'integrazione con il redirect automatico basato sulla posizione dell'utente.

DMSTECHMART
Italië
5 maanden gebruiken de app
FireGroup heeft geantwoord 2 januari 2024

Hi Mariano,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Bewerkt 29 juli 2024

Excellent support, nothing beats theirs. Great features.

Only con is that it is maybe a little bit expensive compared to competitors. Wish the growth and premium plan was the same at the price of growth.

But great reliable application. And support is 10/10 (I have used them the support a lot hahaha)

MeatMate
Zweden
5 maanden gebruiken de app
FireGroup heeft geantwoord 22 april 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Bewerkt 21 april 2025

Transcy is by far one of the best translation apps I've used on Shopify. The translations are accurate and professional, and the interface is very intuitive. What really stood out to me was the amazing support — quick, friendly, and incredibly helpful. I had a few questions, and the support agent Giselle guided me through everything patiently and clearly.
Highly recommended if you're looking to sell internationally and want to offer a seamless multilingual experience to your customers. 10/10!

Twopoint
Duitsland
4 maanden gebruiken de app
FireGroup heeft geantwoord 25 april 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

22 september 2022

Wat moeilijk om op te starten maar goede ondersteuning alles draait goed! Is wel gemakkelijk en bespaart veel tijd die automatische vertaling. Thanks!

Supply Store F.S.D.I.P.
België
Ongeveer een maand gebruiken de app
FireGroup heeft geantwoord 22 september 2022

Hi Rik,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

1 augustus 2024

I started with the after trying 3 other translate apps. This one is the best. The support is ideal they will fix what ever issue you have within minutes. Very happy with the support.

Colla Skin
Nederland
Ongeveer 6 uur gebruiken de app
FireGroup heeft geantwoord 12 augustus 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

30 september 2022

Ik kreeg supersnelle hulp bij een kleine issue! Fijne app, werkt makkelijk en duidelijk. Ik zou het aanraden.

Mint15
Nederland
Ongeveer een maand gebruiken de app
FireGroup heeft geantwoord 3 oktober 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce