Transcy: AI Language Translate

Transcy: AI Language Translate

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25 październik 2022

I love that it's so easy to translate any languages. I just had a problem with button showing language and currency to choose. Support did help me really fast. Thank you.
In the currency topic, I can't see the option to change the number of places showing after the coma. (10.044 USD showing, I want to change to 10 USD)

SHANGHAI EXPORTER
Polska
11 miesięcy korzystania z aplikacji
OneCommerce.io odpowiedział(a) 26 październik 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

As you mentioned "I can't see the option to change the number of places showing after the coma. (10.044 USD showing, I want to change to 10 USD)", please go currency setting => Edit => Auto rounding rule => select round up, hope this might be helpful for you

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

Edytowano 26 lipiec 2022

Erg tevreden met de app. Het installeren ging niet helemaal soepel bij me en werd direct geholpen door Nancy via de chat die het direct voor me heeft geregeld. Dankjewel Nancy!

Benboks
Holandia
11 miesięcy korzystania z aplikacji
18 luty 2022

Excellent app, works really well, and service was amazing, they really try to make it work for you.

LiqElectro
Kanada
11 miesięcy korzystania z aplikacji
OneCommerce.io odpowiedział(a) 21 luty 2022

Hi Faycal,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

26 wrzesień 2022

Best support quality possible i recommend whatever the time of the day they help with all their energy to fix anything that you arent sure abour

girl season
Kanada
11 miesięcy korzystania z aplikacji
OneCommerce.io odpowiedział(a) 27 wrzesień 2022

Hi Williams,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

13 październik 2023

We had Polaris helping us on the final set up, and she was great. Very happy with her support, and also with the rest of the team. Really great support.

Beach Soul®
Australia
11 miesięcy korzystania z aplikacji
OneCommerce.io odpowiedział(a) 17 październik 2023

Hi Rebecca,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

Edytowano 24 marzec 2023

thank you for your help, you really answer very fast and you explain everything in detail in the form of a video, you do an excellent job thank you

cocktailschools
Francja
11 miesięcy korzystania z aplikacji
OneCommerce.io odpowiedział(a) 28 marzec 2023

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

28 lipiec 2022

Ho provato altre App ma nessuna mi ha soddisfatto come questa. I clienti di altri paesi mi chiedevano di modificare i prezzi nella loro valuta e finalmente oggi ho risolto questo problema. Garlic è stato gentilissimo e mi ha aiutato ad installare l'app in pochi secondi. Grazie di cuore a tutto lo staff. Siete i migliori.

Amazing Games Swiss
Szwajcaria
11 miesięcy korzystania z aplikacji
30 marzec 2022

Very nice!Great customer service.Flora helped me a lot and solved our problems in time, the APP works great!

Hbada
Wielka Brytania
11 miesięcy korzystania z aplikacji
OneCommerce.io odpowiedział(a) 4 kwiecień 2022

Hi Baidiao,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

29 czerwiec 2022

We have customers from Japan and France, which is why we hope to translate at least some of the important functional pages into Japanese and French for them. Transcy helped us with it and surpassed our expectations - it translated EVERYTHING flawlessly. The language switcher is highly customizable. The support team is helpful, and replies super fast. Can't recommend it enough.

iVANKY
SRA Hongkong (Chiny)
11 miesięcy korzystania z aplikacji
OneCommerce.io odpowiedział(a) 4 lipiec 2022

Hi Kevin,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

29 maj 2023

Very good, the attention of customer service is nice and works wonders, I would totally recommend it

Budground
Hiszpania
11 miesięcy korzystania z aplikacji
OneCommerce.io odpowiedział(a) 30 maj 2023

Hi there,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce