Recenzje (5 745)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 92% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
6 styczeń 2023

First of all, the support team was extremely helpful and efficient. They were able to quickly identify the issue I was having and provide a solution. The team was also very friendly and made the process of getting help a pleasant experience.

FirstGSource
Serbia
3 miesiące korzystania z aplikacji
OneCommerce.io odpowiedział(a) 9 styczeń 2023

Hi Mihailo,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

3 wrzesień 2022

日本語対応していないテーマのウェブサイトに使用しています。
サポートをしてくれているDanteが丁寧に使い方を教えてくれるので、最低限の英語さえわかれば使える方は多いと思います。
This app is so useful to translate your website. I recommend it.
Dante tell me how to use it step by step.

prefla.com
Japonia
3 miesiące korzystania z aplikacji
11 maj 2022

The app does a great job at translating the page and integrating the button in your specific theme, also the support is amazing. I recommend it.

MiloRevedere
Hiszpania
3 miesiące korzystania z aplikacji
OneCommerce.io odpowiedział(a) 12 maj 2022

Hi Petru,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

1 kwiecień 2022

I installed this app 2 days ago and everything works great. I want to say that initially I encountered problems in translation, but thanks to the help of the developer's specialists, we managed to fix everything. It is necessary to note the high service and individual approach. Liked it a lot. Thanks

GPmodeling
Bułgaria
3 miesiące korzystania z aplikacji
OneCommerce.io odpowiedział(a) 4 kwiecień 2022

Hi there,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

8 kwiecień 2021

Easy and good attention, fast translation in every part of the website. I like it i lot. I just start it but it works very well in this start.

Pikuar Gallery
Meksyk
3 miesiące korzystania z aplikacji
OneCommerce.io odpowiedział(a) 12 kwiecień 2021

Hi Anakaren,

Here's Smith from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Smith
Transcy - Translate Language and Convert Currency

14 luty 2022

Awesome app with great customer service. I am hoping they can include more listings, so far 1000 listings are the max.

SuperAutoUSA
Stany Zjednoczone
3 miesiące korzystania z aplikacji
OneCommerce.io odpowiedział(a) 15 luty 2022

Hi Wilson,

This is Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

For your feedback, we will seriously take it into consideration. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

16 listopad 2022

I Installed the app and I couldn't add something to my store. Dory offered to help and she got the job done and some!

mazotoys
Stany Zjednoczone
3 miesiące korzystania z aplikacji
OneCommerce.io odpowiedział(a) 17 listopad 2022

Hi Manuel,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

24 listopad 2021

I'm just starting to use this app, but first of all, I was very surprised by the customer service of this app. Customer service started in 1 minute after installing this app. It's an awesome app.

Kshopina global
Korea Południowa
3 miesiące korzystania z aplikacji
OneCommerce.io odpowiedział(a) 25 listopad 2021

Hi John,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

19 luty 2021

I was really impressed with the quality of the app. I had total help from the support team to finish installing 5 languages. Our website is working perfectly.

MD Cheeky
Stany Zjednoczone
3 miesiące korzystania z aplikacji
OneCommerce.io odpowiedział(a) 21 luty 2021

Hi there,

Here's Emilia from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emilia
Transcy - Translate Language and Convert Currency

8 maj 2021

I use this app to help my Spanish Speaking clients, I did not like where the appl was located on the page, I contacted customer service and they responded within 1 minute, plus they show me where to change the placement of the button, NICE.

Lisverik Trends
Stany Zjednoczone
3 miesiące korzystania z aplikacji
OneCommerce.io odpowiedział(a) 10 maj 2021

Hi Nellis,

This is Emily from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emily
Transcy - Translate Language and Convert Currency